The hotel was ok, depending on what you were looking for. My friend was ill during our stay in Khiva and was well-supported by the hotel through requests for pots of tea and other things to help out. It was clearly an hotel best suited for group tours and in hindsight, I wish we had stayed in the old town in a smaller hotel. That being said, the hotel was just outside the old city - a five minute walk from the centre, it was clean, the room was a good size, security was good and breakfast was fine. It does offer free WiFi but it's variable and during our stay, the hotel had not paid its internet account so we couldn't access WiFi on day two ; (
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