We stay at this Microtel several times a month and are always very satisfied with the cleanliness and friendly staff. Rates are very fair. Continental breakfast bar is always clean and orderly. Great coffee, too, for those late nights when returning from the casino down the road! Highly recommend this motel. Also casino shuttle to/from Microtel is a plus.

Stayed here for a work event at the Little River Casino, just three miles up the road. Had a double room, two queens. Room was adequate, very clean, bathroom included. No hairdryer (really?!?) The bed one of the most comfortable I have slept in away from home, and this is saying a lot. Staff was very friendly and helpful. Had a free shuttle to and from the casino, which was nice. Breakfast was sparse, two cold cereals, yogurt, bagels & cream cheese, english muffins, milk, juice & coffee. If there was more it was not memorable. All public areas were clean. For the price and the convenient location (right on the corner of M-55 & 31) it was a satisfying stay.

This hotel looks quite new and nice, but the traveler should be aware that the rooms are tiny, spartan, and unappealing. An immediate tip to the type of clientele this Inn expects to cater to (if that word could be used) is found in the "signs" posted for the "guests". These signs remind you to observe basic niceties such as "not disturbing others by banging doors late at night" and, in so many words, warn you to not steal the pillows and towels. The attitude these signs convey to patrons is insulting and demeaning to say the least. To add injury to insult, the night we stayed at this hotel, there were strong winds in the area, gusting to above 40 miles an hour. The cheap and flimsy construction of the building did nothing to protect us from the noise of the howling winds, basically resulting in a miserable, sleep-deprived night for me. Although the rooms were clean, and the morning breakfast was of standard quality, I could not recommend this place.

There seemed to be a lack of decent hotels in the area, so stayed here strictly due to its proximity to the Big M in the Manistee National Forest, participated in the North Country Run Ultra(50 mile). Don't understand how anyone could find this hotel to be anything but terrible, then again people have different perspectives on what clean, comfortable, and such are. First of all, the hotel shows up on several travel sites as Big River Inn, but it is really a Microtel Inn, which is reflected in the signage, hotel reciept, etc. This was not a problem for me, since I knew that from previous reviews.

The front desk was not friendly, the elevator was slow and wreaked of smoke (and I never complain about elevators), the room smelled wierd and musty, the air was not on when we entered. Room and bathroom are small, cramped and horribly designed, extremely strange lighting over the bed, huge mirrors covering the entire back wall, tiny desk, strangest placement I have ever seen for a TV on top of the wardrobe closet, extremely minimal counter space in the bathroom, absolutely no amenities (just two crappy bars of soap), room/bathroom not clean-tons of dust on top of wardrobe closet and TV, carpet is black and sticky, found hair on a towel, a pillow, and the bed sheet.

Insulting, idiotic signs all over the room: 1) do not iron on the window seat, 2) you will be charged for taking any towels/pillows, 3) if you have forgotten anything please call the front desk. All this from a hotel that does not provide you with an iron or board, the towels are disgusting, the pillows are subpar, and there are absolutely no amenities in the room.

The walls in this hotel are the thinest I've experienced in a long while, you could hear everything you could and could'nt imagine, loud and clear. Noise was coming from every direction, thought that someone would come crashing through the roof at any moment, knew that a family of 4 was staying in the room next to us, even though we never saw them, could hear their conversations, showers, toilet flushings, etc., and last but not least could hear doors and people in the hallway.

We actually did request another room, but upon entering we decided it was worse than the one we were in, so having to run 50 miles the next morning, we decided to just stay in our original room, and try to get a good nights sleep on the one clean bed.