I stayed at this Residence Inn for a week while visiting family and everything was perfect. The price was very reasonable for what you get, large room, breakfast and evening meals. Service was great and the room was really clean and fresh. It is hard to stay in a tiny hotel room with no extras when you can have a huge suite and some meals thrown in! I will definitely be staying at this Residence Inn when I visit my family in Michigan from now on.

I travel to Livonia, MI several weeks a month and this is the only hotel I will stay at. I've tried a few others in the area and found that this is by far the best. The staff is amazing, everyone is so helpful, friendly, and professional- from the AM, Justin (who is amazing), to the staff you may pass in the hall. Traveling so much, it is so nice to feel like you are going to visit friends instead of just being another guest in a big, unfriendly hotel. The staff goes out of their way to learn your name and make you feel welcome whenever they see you.
The hotel is clean and a great location (lots of great places to eat nearby).
Besides a friendly staff and clean hotel one of the most important things for me as a female business traveler is the feeling of safety. I have arrived at the hotel more than once late at night, when normal people are sleeping. I have always felt perfectly safe coming and going, walking the halls or outside at all hours. I highly recommend you try this hotel when in the area.

I hate giving 2 stars unless a hotel really deserves it, and for the most part, this hotel doesn't. Reception staff were friendly and got me checked in right away. Room was nice and clean (except for a stray peanut on the floor that I stepped on... Good thing I'm not allergic!). The breakfast and dinner reception were decent, probably better than some that I have been to. The light in the bathroom made noise when it was turned on and the AC was a bit loud, but that I could deal with. What dropped my rating from 3 to 2 stars were the bed and pillows. Both were miserable, and I woke up feeling more tired than I was when I went to bed. They were so uncomfortable, I tossed and turned and woke up at least every 30 minutes both nights I stayed there. For that reason alone, I would not recommend this hotel and will not stay there again.

We stayed at this hotel for 9 days in June/2011. It was arranged through my company (a corporate relocation). What a totally miserable experience. I want to point out that the employees at this site are great. They are friendly, pleasant, professional, well trained. I just had a hard time with the physical plant and environment. Where do I start. As you drive to the main parking lot in back of the hotel you are greeted with two festering open dumpsters. They had large doors to hide them but these doors were never closed. There were mtiple, numerous and large open creators in the parking lot. It rained three times during my stay and the parking lot was a series of small lakes, strewn with chunks of drive wave rubble. You risk you life walking on this lot at night (an accident waiting to happen). This hotel should be ashamed for the shape of this parking lot. The rooms are advertised as having a full kitchen. The “full” kitchen consisted of a microwave, refrigerator, dishwasher , TWO stove top burners and NO oven. SO cooking any type of healthy meal is out. The dishwasher was not even property secured to the counter. Of course you then get the families of 4 or 5 squeezing into these small units and using these meager facilities to cook and then setting off the smoke alarms (the building was evacuated once during the 9 days I was there because of cooking smoke). The one bedroom suite I was in was so small; my dorm room in college was bigger. The small bedooom basically could just fit the queen sized bed. In a locked closet in the room was the HVAC unit, when it went off the room shook like I was in a 747. I didn’t get a wink of sleep for the entire 9 days I was there. The price is reasonable, so you get large families with numerous children booking a small one bedroom suite. This is fine (I love kids) but I was unfortunate enough to be on the first floor. The unit above me had small children. The ceilings are THIN. These kids ran around the room from 5am to 12 midnight and sometimes well into the early morning. This hotel is absolutely not the hotel for the business traveler. The "high speed" internet advertised was so slow I thought I was in the 80's again. The TV channels switched so slow, that when I finally got to the channel I wanted the show was usually over.