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Residence Inn Detroit Livonia – reviews, photos

3.0 of 5
17250 Fox Drive, Livonia, MI 48152
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Residence Inn Detroit Livonia
Ranked #4 of 14 hotels in Livonia
4.0 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    11
    2
    1
    2
    1
Date Rating
Paoli, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“I won't stay anywhere else!!”
5 of 5 stars Reviewed 19 October 2011
1
person found this review helpful

I travel to Livonia, MI several weeks a month and this is the only hotel I will stay at. I've tried a few others in the area and found that this is by far the best. The staff is amazing, everyone is so helpful, friendly, and professional- from the AM, Justin (who is amazing), to the staff you may pass in the hall. Traveling so much, it is so nice to feel like you are going to visit friends instead of just being another guest in a big, unfriendly hotel. The staff goes out of their way to learn your name and make you feel welcome whenever they see you.
The hotel is clean and a great location (lots of great places to eat nearby).
Besides a friendly staff and clean hotel one of the most important things for me as a female business traveler is the feeling of safety. I have arrived at the hotel more than once late at night, when normal people are sleeping. I have always felt perfectly safe coming and going, walking the halls or outside at all hours. I highly recommend you try this hotel when in the area.

Room Tip: all the rooms have kitchens however some only have cook tops while others have full stoves. If you w...
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  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Paul, Minnesota
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
“For the most part, not a bad hotel, but the bed ruined it for me...”
2 of 5 stars Reviewed 11 August 2011

I hate giving 2 stars unless a hotel really deserves it, and for the most part, this hotel doesn't. Reception staff were friendly and got me checked in right away. Room was nice and clean (except for a stray peanut on the floor that I stepped on... Good thing I'm not allergic!). The breakfast and dinner reception were decent, probably better than some that I have been to. The light in the bathroom made noise when it was turned on and the AC was a bit loud, but that I could deal with. What dropped my rating from 3 to 2 stars were the bed and pillows. Both were miserable, and I woke up feeling more tired than I was when I went to bed. They were so uncomfortable, I tossed and turned and woke up at least every 30 minutes both nights I stayed there. For that reason alone, I would not recommend this hotel and will not stay there again.

  • Stayed August 2011, travelled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Lmeam about Residence Inn Detroit Livonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanover, Maryland
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“A totally miserable experience”
1 of 5 stars Reviewed 6 July 2011
1
person found this review helpful

We stayed at this hotel for 9 days in June/2011. It was arranged through my company (a corporate relocation). What a totally miserable experience. I want to point out that the employees at this site are great. They are friendly, pleasant, professional, well trained. I just had a hard time with the physical plant and environment. Where do I start. As you drive to the main parking lot in back of the hotel you are greeted with two festering open dumpsters. They had large doors to hide them but these doors were never closed. There were mtiple, numerous and large open creators in the parking lot. It rained three times during my stay and the parking lot was a series of small lakes, strewn with chunks of drive wave rubble. You risk you life walking on this lot at night (an accident waiting to happen). This hotel should be ashamed for the shape of this parking lot. The rooms are advertised as having a full kitchen. The “full” kitchen consisted of a microwave, refrigerator, dishwasher , TWO stove top burners and NO oven. SO cooking any type of healthy meal is out. The dishwasher was not even property secured to the counter. Of course you then get the families of 4 or 5 squeezing into these small units and using these meager facilities to cook and then setting off the smoke alarms (the building was evacuated once during the 9 days I was there because of cooking smoke). The one bedroom suite I was in was so small; my dorm room in college was bigger. The small bedooom basically could just fit the queen sized bed. In a locked closet in the room was the HVAC unit, when it went off the room shook like I was in a 747. I didn’t get a wink of sleep for the entire 9 days I was there. The price is reasonable, so you get large families with numerous children booking a small one bedroom suite. This is fine (I love kids) but I was unfortunate enough to be on the first floor. The unit above me had small children. The ceilings are THIN. These kids ran around the room from 5am to 12 midnight and sometimes well into the early morning. This hotel is absolutely not the hotel for the business traveler. The "high speed" internet advertised was so slow I thought I was in the 80's again. The TV channels switched so slow, that when I finally got to the channel I wanted the show was usually over.

  • Stayed June 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jAMESDdETROIT about Residence Inn Detroit Livonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Livonia, Michigan
1 review
“My over charges on my credit card.”
3 of 5 stars Reviewed 7 March 2011

I stayed at the Residence Inn in Livonia,MI on Fox Dr. My hotel stay was nice, I stayed for 2 nigahts. What I didn't like was that after you check in you had to go outside and drive tbuilding o were your room was at. All the rooms was in a different building than the ckeck inn desk. Upon checking in you needed a credit card for payment and they put a $50 dollar hold on top of the room charge for any extra you may use like pho or ordering moves. If you payed with cash than you needed a $200 dollar deposit so I paid with my card. When I went to check my card blance I found out they ran my card for an extra $30.00. When I brought it to their attention they was first trying to say they didn't run it for that amount but another worker seen it the day befor. I had to raise hell befor they agreed to give my deposit plus my extra $30.00 they ran my card for. I than told him I would like some compensation for the over charges on card. At first he didn't want to do anything until I kept on and he finally said he could take half price off one of my nights. You could tell he really didn't want to do it, and he had an attuided. So if you check in here with a credit card make sure you ckeck your blance after checking in to make sure you are not been over charged.

  • Stayed March 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask peetie04 about Residence Inn Detroit Livonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oneonta, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Terrific value”
5 of 5 stars Reviewed 8 November 2010
1
person found this review helpful

We stayed here while attending a wedding. Since we have a small dog we could not stay at the Marriott Courtyard - a restriction we welcomed when we arrived. Our studio suite was perfect, roomy, clean, had everything we could possibly want and the rates were very competitive. Our niece and her husband also stayed here on our recommendation. We would not hesitate to stay here again. We lovedit.

  • Stayed November 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Residence Inn Detroit Livonia

  • Residence Inn Livonia
  • Livonia Residence Inn
Address: 17250 Fox Drive, Livonia, MI 48152
Price range (per night):* INR5,684 - 8,861

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