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BEST WESTERN Laurel Park Suites – reviews, photos

2.0 of 5
16999 South Laurel Park Drive, Livonia, MI 48154-1121
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BEST WESTERN Laurel Park Suites
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BEST WESTERN Laurel Park Suites
BEST WESTERN Laurel Park Suites
BEST WESTERN Laurel Park Suites
BEST WESTERN Laurel Park Suites
Ranked #7 of 14 hotels in Livonia
3.5 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    9
    8
    3
    5
    6
Date Rating
Florida
Senior Contributor
31 reviews 31 reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
“EXCELLENT VALUE”
4 of 5 stars Reviewed 23 July 2011

Pleased with our two night stay in June. Breakfast was excellent, sausage and scrambled egg, cakes, waffles, fresh fruit cups good quality coffee and fruit juice. Room was in average condition and equipped with free internet access. Had trouble disconnecting cable from router but handyman quickly came to assist. Sheets did not appear to have been ironed so were very crumpled. Staff friendly. Complimentary dinner available on some days but we did not take advantage of it.

  • Stayed June 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask oldtravellerFlorida about BEST WESTERN Laurel Park Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Way past it's prime. Poor service. Stay elsewhere”
2 of 5 stars Reviewed 5 July 2011
1
person found this review helpful

Pros: Good location.

Cons: Stains all over the carpet. Terrible breakfast. Poor service. Charged my credit card twice and it has taken me months to correct.

  • Stayed April 2011, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask CoreyM62 about BEST WESTERN Laurel Park Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“The worst hotel I've ever stayed in”
1 of 5 stars Reviewed 19 June 2011

The room was dirty. The bed was as hard as a rock. The air conditioning barely worked. The hallways were hotter then hell.The continental breakfast was fair but set up stupidly, very difficult to get the food. The plates were near the end of the line, the toasted barely worked. We made reservations at least 3 weeks in advance, requested a first floor handicapped room, but were given a second flood room with the toilet about a foot off the ground. The person who got a room in frount of us did not have reservations, but was given a first floor room.

  • Stayed June 2011, travelled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask mary1223 about BEST WESTERN Laurel Park Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westland, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Dirty, Dirty, Dirty”
1 of 5 stars Reviewed 28 May 2011

This was the dirtiest room ive ever stayed in. There was someone else's hair in the jacuzzi, the bathroom and even the ice bucket. Yes I said the ice bucket. The air conditioner and the jacuzzi both were to loud and broke. So when maintenace came to fix it he told us it was suppose to be that loud! NO WAY! I stay in many hotels and have never heard a jacuzzi or air conditioner that loud. We couldnt even use it. This place is gross and I would never stay there or recommend it to anymore. The price was great, but I would rather pay $80 more to stay in a clean jacuzzi room across the street!

  • Stayed May 2011, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Ronna1024 about BEST WESTERN Laurel Park Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
irene35, General Manager at BEST WESTERN Laurel Park Suites, responded to this review
31 May 2011
Mike,

Once again, I do apologize for the inconvience that you experienced during your stay with us.

Christine Masson
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lafayette
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Good for the price”
3 of 5 stars Reviewed 15 January 2011

I stayed here on a friday night. The check in was slow, but that was due to the person in front of me which took 2 people to check him in. The room was nice, a little small, but did have a small fridge and coffee maker. My only complaint here would be the lack of tv channels. 20 channels, and about half news channels, they should be able to do better than that. It was a nice place none the less but I probably wouldnt stay again due to the direct tv, or whatever cheap satellite they were using.

  • Stayed January 2011, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask milo696 about BEST WESTERN Laurel Park Suites
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Additional Information about BEST WESTERN Laurel Park Suites

  • Livonia Best Western
  • Best Western Livonia
Address: 16999 South Laurel Park Drive, Livonia, MI 48154-1121
Price range (per night):* INR4,347 - 4,904

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