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Detroit Marriott Livonia – reviews, photos

3.5 of 5
17100 Laurel Park Drive North, Livonia, MI 48152
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Detroit Marriott Livonia
Detroit Marriott Livonia
Detroit Marriott Livonia
Detroit Marriott Livonia
Detroit Marriott Livonia
Detroit Marriott Livonia
Ranked #2 of 14 hotels in Livonia
4.0 of 5 stars 65 Reviews
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65 reviews from our community

    Trip type
Traveller rating
    20
    36
    5
    2
    2
Date Rating
Tipp City, Ohio
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Convenient location - room a little rough”
3 of 5 stars Reviewed 22 January 2012

In town for NAIAS and the Plymouth Ice Festival. Area was nice, easy to find. Pool was was above average as was the front desk. Parking garage was a nice touch on a snowy evening. Actual room was below average. HVAC fan sounded like a small propeller plane and blew air so strongly that you couldn't sleep next to it. Television default volume was so loud you could hear it over the running HVAC fan so you get the picture. Remote control volume had to be pressed individually which was annoying when it starts out at 30+.

This could be completely unrelated but we were using our Elite points. Always wonder if that has any effect on the room provided.

All in all, wasn't horrible but wasn't spectacular either.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mschellhouse about Detroit Marriott Livonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle Bastianelli, Director of Sales at Detroit Marriott Livonia, responded to this review
24 January 2012
Good afternoon Tipp City Ohio;

Thank you kindly for your very candid review of our hotel. I do apologize for any inconveniences you may have experienced due to the volume of the HVAC and standard setting on the television remote. These are both items that I will bring to our teams attention as we make it a standard to review all responses weekly so that we may be diligent in correcting any issues a guest may have. What is important to express is that you intimated that you may have received a different room (not one of our best) because you utilized your Elite points and I want to assure you that is not our practice at all. In fact we think quite that reverse as those who earn Elite points are loyal Marriott customers who are entitled and deserving of a complimentary night stay. It is exactly why Marriott is so adamant about Rewards points going to the traveler directly and not the company; because we know and feel truly in our hearts that you are deserving. We were honored that you chose to select our hotel to use your points and we hope that you will consider staying with the Detroit Marriott Livonia once again.

With our sincere appreciation (not only for your loyalty but tips on how to improve).
Danielle Bastianelli, Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Good Location - Nightly Rate High”
3 of 5 stars Reviewed 6 January 2012

Stayed at this hotel in November. It has a good location by the highway in Livonia. Hotel was clean. I liked the fact that the hotel was directly connected to the mall next door where there were several restaurants in walking distance. You did not have to go outside which was nice. I did not eat at the restaurant - menu prices seemed a little high. The room rate was rather high I thought in comparison to some other hotels I have stayed in similar quality. The hotel staff was nice. I have stayed at the Hyatt Place a little further down the highway and have received better service and what I thought was a better room for a lower rate.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Faster66 about Detroit Marriott Livonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle Bastianelli, Director of Sales at Detroit Marriott Livonia, responded to this review
16 January 2012
Thank you for providing our hotel, the Detroit Marriott Livonia, with a candid evaluation of your impressions. We are fortunate to be attached to a mall which makes us quite unique and provides our guests with a variety of dining and entertainment options. I would highly recommend you visit our Sweet Lorraine's Restaurant as it is known locally for its exceptional cuisine and is well worth the cost. In addition we offer many options for a discounted stay such as AAA, our Senior Rate and Advance Purchase which offer good value. We appreciate your opinions and hope you will consider staying with us again when you travel to the area.

Sincerely,

Danielle Bastianelli
Director of Sales & Marketing
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Nice hotel good location”
4 of 5 stars Reviewed 11 December 2011 via mobile

We just stayed there over the weekend and had a nice time. The hotel was clean the pool was nice but could have been cleaner other than that its a very nice hotel and located right off of highway

  • Stayed December 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Italianstallian30 about Detroit Marriott Livonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle Bastianelli, Director of Sales at Detroit Marriott Livonia, responded to this review
16 December 2011
Thank you for your Trip Advisor Review of our hotel, the Detroit Marriott Livonia. We are always very appreciative of your patronage, but even more importantly truly grateful for your thoughts as it helps us to see from our guests perspective how we can "do better and do more". Please know we greatly value you and hope that you will consider us when traveling to the greater Detroit, Michigan area.

Respectively,

Danielle Bastianelli
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Homosassa, Florida
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Great location & rate.”
4 of 5 stars Reviewed 10 November 2011

Lobby is neat,clean, and staff was very attentive.Rooms were clean also. This hotels halls seemed dated with pieces of wallpaper taped up with masking tape. Really distracted from what otherwise was a great hotel. This is a non-smoking hotel but we did smell smoke but I'm not sure how they rectify inconsiderate people. We went to this location to be near a party we had to attend. The mall is right next to the hotel, this was a great convenience. There was a restaurant in the hotel that the food was good- to very good. We had 3 meals there. The service is slow so give yourself extra time.

Room Tip: Ask for a room midway between the elevators and the end of the hall. It's a very long walk.
See more room tips
  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask LindaAnneFlorida about Detroit Marriott Livonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle Bastianelli, Director of Sales at Detroit Marriott Livonia, responded to this review
14 November 2011
Hello and good afternoon; I would like to take this opportunity to thank you kindly for your generous remarks regarding our hotel, the Detroit Marriott Livonia. I am pleased to learn that your stay was an enjoyable one and that you found our staff friendly and inviting as well as our accommodations clean and neat. I do want to let you know as you had mentioned our hallways that we will be beginning a renovation in the early spring which will address those items you had mentioned and we are thrilled and anxious for the slight touch me up. Please know we were honored to be your host hotel during your stay here in Livona and hope you will visit us again soon. With appreciation, Danielle Bastianelli, Director of Sales & Marketing.
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Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
“Great anniversary getaway”
5 of 5 stars Reviewed 16 October 2011

What a delightful one night stay. Each person we came in contact with had a smile on their face and was helpful and happy. The bar in the restaurant was friendly and relaxed. The bartender was knowledgeable and fun. We were impressed looking at the menu although we had eaten earlier. So many vegetarian choices. We were looking forward to breakfast in the morning and we weren't disappointed. The only minus and it was minor was the rug in our room had a rip in it.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Veganqueen about Detroit Marriott Livonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle Bastianelli, Director of Sales at Detroit Marriott Livonia, responded to this review
17 October 2011
Hello and good day to you! Thank you kindly for posting such a positive response regarding your stay at our hotel, the Detroit Marriott Livonia. We are pleased to learn your stay was enjoyable. I will be sure to pass along your positive remarks to our team, as we all strive to make all our guests stay a positive experience. Please know we would greatly welcome your patronage once again and truly appreciate your thoughtful review. Sincerely, Danielle Bastianelli, Director of Sales & Marketing.
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Additional Information about Detroit Marriott Livonia

  • Marriott Livonia
  • Livonia Marriott
Address: 17100 Laurel Park Drive North, Livonia, MI 48152
Price range (per night):* INR5,907 - 10,533

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