I stayed at this hotel and arrived quite late. I was greeted by a gentleman named Aaron at the front desk. He was quite polite and assisted me with figuring out my plans to Henry Ford Museum that day. This hotel was small, but it was nice, and I've never had such a good experience with front desk clerk. Just goes to show you that the small hotels still have the personal touch. Thank you Aaron. You made my stay wonderful.

good hotel for the price, nice rooms low price

Our truck was stolen during our stay, customer service rep was very rude and unhelpful wouldn't even call police for us mind you she was standing @ the desk with numerous phones. A housekeeper stepped in and assisted us thank god. We have 2 children under 4, were from out of town(200 miles) and thought we were safe since we were not staying in Detroit ha! We we informed that the security cameras are no good basically decoys. The management was very helpful and kind he did give us a free night ty, I would recommend this establishment hire new desk(customer service reps) to help to improve service to their customers. Over all terrible expierence would not recommend unless you are using a taxi service.

We stayed at this hotel for the Super Bowl, and it was HORRENDOUS. We reserved a suite room, expecting a "suite" room... a main living room area with a queen-sized pull-out couch and a separate bedroom with a King-sized bed. That is what was promised us, and what we got was one tiny room with NO separate bedroom! Their idea of a "separate bedroom" was a tiny little wall divider! And besides, the pull-out couch that was supposed to be a "queen size" was merely a twin bed! We had to special order another rollaway twin bed just so all of us could sleep comfortably! The hot water was SCALDING hot and could have given us all 3rd degree burns, and the front desk staff was rude! We were paying $300 per night for this dump, and they wouldn't even deliver fresh towels to our room! The rude front desk woman made my brother go all the way downstairs to get his OWN towels! Unbelievable. Do not stay at this hotel when you are in Detroit... you will be very disappointed.