If you make a reservation, be certain you keep it. My husband and I were delayed on our trip due to weather and needed to cancel our plans to stay at the Laurium Manor. I called three times and left messages to cancel and asked that a return call be made to confirm the cancellation was received. When the reservation clerk returned my call, he told me I would have to pay for the night's stay. Although no confirmation was sent nor discussed when I made the reservation, I was supposed to know there was a 7-day cancellation policy. Of course, my reservation was made less than 7 days prior to my stay. When I questioned the cancellation policy, he hung up on me. What kind of customer service is that other than just plain rude. Run as fast as you can!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC