My first time at a Hampton Inn and was very pleasantly surprised. Very clean and comfortable even though there was some remodeling going on. My most pleasant experience, however, was the friendly and very pleasant staff at the desk. Angelo was a delight to talk to and had a great sense of humor. I was tired and cranky when I walked in and Angelo and the other employee on duty, whose name I did not get, had me laughing immediately. Very personable but also very professional. All in all, I felt at home right away. Also called a week later, when calling about a possible lost item and enjoyed another conversation with Angelo again! We will definitely stay there again!
Room Tip: room # 136 was great!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
30 January 2012
Thank you for staying with us at the Hampton Inn Lansing. We appreciate your business. Thank you for the kind words about Angelo. We appreciate him greatly and agree with him being very friendly and pleasant
We apologize for the renovations. We are almost completed with the exterior renovation and in February we are installing a brand new state of the art High Speed Internet System, replacing all of the furniture and fixtures, and adding several HI Def Channels like ESPN to be shown on our flat screen televisions in all of the rooms,
We look forward to seeing you the time your travels bring you to Lansing
Hampton Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC