Stayed here with a convention group and LOVED it. The room was a lovely, very clean, spacious 2 room suite. We wound up with a handicap room so our bathroom was very large.

The front desk staff were helpful and accomodating. The location of the hote,l as has been mentioned, was great for local dining and shopping options as it was close to the Lansing Mall. They have a little store on property with microwaveable meals among the offerings if you don't want to go out to eat. They also offer a happy hour with a couple of snacks and free wine, beer and soft drinks in the evening in their lovely indoor courtyard What a treat!


We had the hot breakfast and enjoyed it. What they offered that day was bacon, sausage, eggs, hashbrowns and a casserole. You can have this with the continental or the continental by itself which was nice with fresh cut fruit, cereal, danish, breads, muffins, bagels and the waffle machines. Soda options were available at breakfast as well as the normal juice, coffee and mik. Tom and Jojo who served breakfast were wonderful and certainly add a nice start to your day! Kudos to the Quality Suites for having such great staff.

The only issue we had was there was a wedding going on in their common area one evening and it was quite noisy for those trying to get to sleep early. The outer living room part of the suite was the worst but better if we shut the door between that room and the bedroom.

We plan to stay at this hotel again and highly recommend it.

We enjoyed our stay and the service was excellent and the room was clean and spacious!!

My husband and I were travel from western Canada to Washington, DC and Williamsburg, VA, and decided to take the SS Badger across Lake Michigan. This hotel was on the way from the Ludington, MI, so we decided to make it our stop for the night.

Check in was quick and easy (although the clerk was a little abrupt), and there is a well-stocked "convenience store" next to the front desk. It had everything from hair gel and toothpaste to frozen foods and candy bars.

The corner suite we were given was massive, with a completely separate living room, and the suite was very, very clean. There were some drawbacks, however, and they were the ground-floor location and the "sketchiness" of the field outside our balcony doors. I felt a little apprehensive sleeping in this room, as it seemed someone could hop up onto the balcony and easily pry these open and gain access to our room. It left me sleeping with one eye open. In addition, the bathroom was very tiny, with very little room to maneuver in.

The breakfast was pretty great. We paid $4 each extra to have the deluxe breakfast. I'm not sure of the cook's name, but he was very lively, entertaining, and fun first thing in the morning, which helped start the day off on the right note.

Overall, we enjoyed our stay at this hotel, but if in the area again, I will ask for a room that is higher up while making the reservation--lesson learned.

Stayed at this hotel comming from Florida, front desk women was very rude . Very unwelcoming . Otherwise room was clean somewhat spacious, breakfast was nice . Recommend hotel , not front desk women.