Do not stay here!! They fraudently charged my moms credit card when we never even got to stay at the hotel!! Had went into the hotel on Monday Oct 24th to see if we could get a room had cash for the stay but was told they required a credit card on file. The chic ran my moms card and said it was declined cause they had to approve it for the 20% of the room and we couldn't stay there. So we left and ended up having a great stay at the Red Roof on saginaw. Well Friday the 28th we went to charge her card for our hotel stay at Red Roof and the card was declined even though her check at just been deposited. Come to find out Springhill had charged us for a Hotel stay Thursday night even tho we had never stayed in the hotel!! Called Springhill who gave me the excuse they had just changed hands and there was nothing they could do! The manager refused to return my phone call and of course they have no manager supposedly on the weekends!! Evidently this is the only way the hotel can book rooms!! Have to do a charge back on the card now because they wouldn't do anything to help!! DO NOT STAY HERE!!!!

The desk staff could not have been more wonderful. We had pizzas delivered for our group, and when the desk clerk noticed me waiting in the lobby for it, she volunteered to come to the pool area to tell me when it arrived, so I could go back to the family. She then suggested we set up and eat our dinner in the spacious breakfast area.
Our room was SPOTLESS, and had everything you could need, including a fridge and micro. The entire hotel was really well maintained, you could tell it was just built a short time ago.

We absolutely loved this place! We were in the area for a family reunion and being unfamilar with the Lansing area we searched for hotels based on price, ammenities, and distance from destination. The Springhill Suites were one of the least expensive hotels in the area. The rooms included a small refrigerator and microwave with cupboards and a sink area that allowed us to save on having to eat every meal out. We didn't realize until our last day that there was a gas grill that we could have used as well. A hot breakfast buffet was included and there were cookies/lollipops set out during the day. The pool area was on the small side, but adequate for the amount of time we actually spent at the hotel. The fitness room was very small but the hotel has a deal with a local gym for those people that needed more. The hotel is located within walking distance of a number of restaurants and shops but at the same time is set back from the main thoroughfare. The area itself is undergoing some major roadwork so it made getting around a little tricky, but all in all not a major issue. The staff were very friendly and everything was clean. We would definitely stay here again and will look for Springhill suites when we travel to other destinations.

On short notice, and a limited budget, this hotel was the perfect fit. It was clean, quiet, secure, well-appointed, and the staff was courteous and efficient. One caution: My GPS didn't recognize the address, so I got turned around a few times trying to find it. But when I entered "Marketplace" as one word, it took me right there. But I don't fault the hotel for this. GPS is such a work in progress.