We had a king size suite which was great, the breakfast was excellent, BUT the hot tub was not working and hadn't been working for 2 months! We were in lansing for meetings and outside activities and were really looking forward to unwinding in the hot tub. we were not informed of the hot tub not being available when we made reservations which by the way were made over the phone. We wanted to upgrade our room to a jacuzzi room but the staff at the front desk told us we couldnt and she even called her manager and still we were told we could not get a jacuzzi room! We were staying for 2 nights and all they offered was $20 off our bill. If I had known ahead of time I would not have stayed here, it was a nice clean place, but there are lots of other places to stay in Lansing too.

Typically when we have a convention in town we stay at the connected hotel but this year we thought we'd try a few miles away and we were very happy with our choice. From the downtown convention center it's just a few exits down (hotel is exit 1, convention center exit 5) which just took minutes and we found little to no traffic so it worked out well. Country Inn was a lot cheaper, you got free breakfast, larger room with refrigerator and microwave and free non-valet parking. To us it was worth the short drive.

Just a couple small things kept me from rating this trip a 5. The biggest one for me was water pressure and shower head. It was okay, adequate I guess but could have been better. Second issue which the hotel can probably only control somewhat was noisy people in the hall about 1:30 a.m., I can tell you they were in room 319 because they were shouting it down the hall. And a small issue but if things that clash drive you crazy the topper on the window and wall paper boarder might drive you crazy. I only mention it because it was a pretty bad mis/match.

But those things aside it was a great stay. We had a King suite which was large with a roomy feel. We did use the refrigerator and microwave which worked out great to have meals in the room. The first night of our two night stay the hot tub in the pool area was not "hot", just barely warm but the second night it was REALLY hot so there was a bit of inconsistency there but my husband enjoyed it both nights anyway.

I would stay there again.

My husband and I spent two nights at this hotel and once again were pleased that we chose a Country Inn & Suites hotel. We have never been disappointed by our stays at Country Inns and the hotel in Lansing lived up to our expectations. Clean, comfortable and welcoming with a great, friendly staff; nice breakfast selection, comfortable room and bed (we loved the jacuzzi suite!) - all a great value at an excellent price.

Staff is very nice, but when we turned down the comforter, we found a newspaper from another state lying within the sheets. Clearly the bed had never been remade after the previous guest. There were also two metal bars sticking out of the bed that would have bruised someone badly. We covered them with towels and called the front desk. Someone came and remade the beds, but at that point you feel like the place just cant be clean. Afraid to sleep with the blankets, we turned off the air conditioning and slept with only a sheet. I sweated all night. When I checked out and told them what happened they took $20 off the bill. That wasnt enough to make me happy. It still cost me $112, The breakfast was great and the staff was nice enough, but I felt like they should have taken more off the bill. I would never stay there again or recommend it to anyone.