Staff is very nice, but when we turned down the comforter, we found a newspaper from another state lying within the sheets. Clearly the bed had never been remade after the previous guest. There were also two metal bars sticking out of the bed that would have bruised someone badly. We covered them with towels and called the front desk. Someone came and remade the beds, but at that point you feel like the place just cant be clean. Afraid to sleep with the blankets, we turned off the air conditioning and slept with only a sheet. I sweated all night. When I checked out and told them what happened they took $20 off the bill. That wasnt enough to make me happy. It still cost me $112, The breakfast was great and the staff was nice enough, but I felt like they should have taken more off the bill. I would never stay there again or recommend it to anyone.

This is a very nice hotel for the money. I paid $92 for 5 people. The rooms are large, very clean and comfortable. The breakfast is wonderful. Like a buffet. Very nice dining area. My only complaint was the indoor pool. It was dimly lit and not heated. It was too cold for my small grandchildren to go into. The hot tub was nice. There were very loud teenagers that no one seemed to bother with, but you could not hear them in your room. Overall, it is a great hotel.

Getting a cab from the Lansing airport to this hotel was no easy feat -- most of the cabbies I asked didn't want to take a solo traveler to this location and instead sought groups of passengers heading toward the university. (By the way, how is it cabbies are allowed to do this in Lansing?!) But, once I arrived, the location was convenient for me as I had a meeting at a nearby business. I arrived late at night, but the staff was friendly and check-in was fast, which was much appreciated. As is typical for this range of hotels, the room beddings were thin and scratchy, and the furnishings were somwhat cheap-looking. The mattress was rather hard. The blanket on the bed was very thin, and no extra blankets were provided in the room. As a solo female traveler, I'd have preferred not to be on the ground floor, but nothing else was available by the time I checked in. If I return, I'll ask for 2nd floor when I make my reservation.

On a more positive note, everything was in clean and in good condition. Overall, the accomodations were on par with what one should reasonably expect from this mid-level price point and class of hotel. The food and soda vending machines were reasonably priced and well stocked. The wi-fi was convenient. There was a complimentary breakfast that wasn't especially extensive but sufficient. I would stay there again, but I'd rent a car rather than depending on cabs.

This hotel is what you would expect for a select-service property: clean, pleasant, no pretense. The complimentary breakfast is a nice touch. We usually stay here when my family is in town so that my nephew can take advantage of the pool. Also, there is a great coffee shop (Coffee Jam) next door that has great coffee, pastries, quiche, and sandwiches. Make sure you check it out.