We spent a comfortable night at the hotel, but had made a guaranteed advance reservation ( it could only be canceled up to the day before arrival date ) and therefore, as a Choice Rewards member and one who had requested an accommodation for a disabled individual, I was disappointed that it was not honored-- and I have never had that experience at another hotel. Our room number was originally listed as one near the elevator, then two doors down, then given another two more doors down from that.... But the hotel was clean,the pool was clean but very small. Breakfast room was also small for a hotel filled to capacity and we struck out 3 separate times for coffee... We asked for a late checkout, a 'perk' for a rewards member I'd thought, but there was a mix-up there too as to the time we were told from one employee to the next... and then an unnoticed, unexpected charge-- only $2.50, but unexplained from the desk, for "Hotel Services" So, ask if there are charges beyond taxes at this hotel-- for a 'no frills' hotel I can't imagine what they could be charging for, and am assuming it had to do with the fact that they thought we were late in checking-out. So... I think communication items from shift to shift and manager to employee are a little in need of attention to provide a better service to guests.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC