I had two rooms booked for college graduation. One room was fine, old but relatively clean however the other reeked of cigarette smoke despite Michigan being a Non Smoking state. The carpet was torn and really gross. I suspect the smell was deeply embedded in the dreadul carpet and curtains. We were unable to open the window. When I asked for a room change, the request could not be accomodated as the hotel was booked out. I was offered a refund or room spray. Due to the town being booked out for college graduation, I had to keep the booking which resulted in a miserable night for 2 of my family members. DO NOT book here unless you can be assured that the room does not stink of cigarette smoke. In fact DO NOT travel to Kalamazoo unless you have too as all hotels put their prices up when there is anything going on at the college. Western Michigan is a great college but the hotels (I have stayed in many over 4 years) are ALL rip offs.

I booked this room for my husband and myself to get away from kids for the night. It was Okay for the price. No new updates to anything. Parking was less than average, they had lets just say 100 rooms and parking for 50 rooms. There were cars parked all in the streets, in front of other cars, just everywhere. We were afraid to leave to get something to eat.

When we arrived the lobby was very clean and we hoped the hotel room would be the same. We asked for an upgrade room and was given one without any additional cost since I believe they only had a small amount of rooms being used. The room did have a bit of an odor, but was mostly clean. We did not spend much time in the room, except to sleep. Staff was friendly and gave us directions. This hotel is definitely a budget hotel and should only be a 1 star if that.

We stayed here at a time when the hotel was completely booked due to workers for a local oil spill. The hotel is all non-smoking, but the hallways all reeked of smoke. My husband saw several men drinking and smoking in a hall just outside our room in the late evening. The bedroom had stained carpet all around the room. The beds were hard, the springs in the mattresses were noisy, the legs under the bed were crooked, the box spring was visible and stained, there were sticky smudges all over the headboard. The breakfast was just pastries, cereal, muffins, not a lot to offer but the food was decent. The pool is outside, and was very cool even though the weather was in the 80s..it also had a lot of garbage floating around in it.