We went to this hotel for a weekend getaway. It could not be better located. We walked to the charming park with traditional Christmas decorations, and strolled the cute shops and great nightlife spots nearby. The hotel itself is like a small city, with great restaurants and a very nice clothing store, Sydney's. The very best thing is the brunch in the hotel. They had Bananas Foster to put on top of the made to order pancakes or waffles, tons of unusual breads, fruit, omeletes...it rocked.

I stayed at the Radisson hotel in Kalamazoo for a few nights on an interview a few weeks back. It had just recently snowed and I couldnt read any of the street signs and one of the desk staff, Jess was her name i think, stayed on the phone with me and guided me into the hotel based on her vivid pictoral knowledge of town until I made it in. I was running late to get to a dinner and had to run up to my room (very clean, comfortable, ofcourse) and she hand wrote out directions to the destination with descriptions of what I would see at the important points should the street signs be covered with snow. Ive stayed at some extremely nice hotels and B&Bs, but Ive never had service like that which I received while at the Radisson. Thankyou Jess!- I made it on time to my interview and didnt get lost even though not a street sign was visible the whole way; you are fantastic!

My wife and I stayed at the hotel over the weekend and in addition to the staff being very pleasant. We had a great room. In addition they will be getting ready to do a remodel which we thought wouldn't be needed at this date but nice to see they want to keep the hotel apperance up.

This is the 2nd time I have stayed here on business in the last year. On both occasions, a person immediately came outside to offer to valet park my car (which I accepted), help with my luggage, and open the front doors (very nice after flying all day). The young woman at the Front Desk was extremely gracious. Finally, the beds are great! I would definitely stay here again.