This hotel is about on par with the Quality Inn on the other side of the freeway, but a little bit nicer in a few ways. But watch out at both hotels for extra charges. Both hotels add $2.50 a day to your bill on top of the 11% state/city/county taxes. They sometimes refer to it as a tax (which it is not) or a subsidy to the “free breakfast”, but it is really just an additional charge. Both properties will usually take it off your bill if you ask nice.

My room at Best Western was a pretty good size, enough to move around without stubbing your toe on the furniture. Everything was clean and looked pretty well maintained. Good pillows and pretty comfortable bed. And nothing smelled funny or weird. Internet speed was pretty good for a hotel, about 3-5mb/sec. Also, lots of channels on TV. Good water pressure in shower too. Breakfast included scrambled eggs, B&G, sausage, waffles, fruit, etc.

And don’t forget to ask about the 10% discount at the restaurant across the street. The beer is cold, the food is somewhere between good and just okay. The crowd is friendly (lots of regulars) but beware of VERY loud bands on weekends. The place is just too small for a live, loud, band.

Having paid the same rate at both hotels, both are okay, but I prefer the Best Western over the Quality Inn.

From the moment you drive into the parking lot I could tell this was going to be a great hotel. Beautiful grounds and plenty of parking. Rooms were very spacious. Well worth the money.

We stopped here on our way to visit Binder Park Zoo in Battle Creek. This hotel was OK. We were too tired to wake up in time for breakfast as it ends at 9 AM. We had to switch rooms since our first room smelled of cigarette smoke and someone removed the smoke detector from the wall. Our replacement room was fine. We noticed some areas of the room are not cleaned as needed.

The staff at this hotel was wonderful! Every single person, from the front desk clerks, to the maintenance staff to the housekeepers were friendly and welcoming! We stayed 3 nights and this was consistent. My room was fine and even had a small refirgerator and microwave (although not all rooms have this). It had a small hairdryer and coffee maker as well. There is a computer for general use in the lobby, but I think they also have free wifi. We had to do some business and were able to borrow two tables. There is free breakfast each day. The pool, sauna and hot tub were are nice and very clean. It is not the Ritz, but next time I am in Kalamazoo, I will stay here again for sure!!! Seriously, the nicest staff ever!!!