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Hampton Inn Jackson – reviews, photos

2.5 of 5
2225 Shirley Drive, Jackson, MI 49201
Hotel amenities
Hampton Inn Jackson
Hampton Inn Jackson
Hampton Inn Jackson
Hampton Inn Jackson
Hampton Inn Jackson
Hampton Inn Jackson
Ranked #5 of 11 hotels in Jackson
3.5 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    4
    12
    7
    4
    2
Date Rating
Honolulu, Hawaii
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Not Hampton Quality”
2 of 5 stars Reviewed 8 November 2011
1
person found this review helpful

This hotel is a dated property (although it doesn't look old, it is worn). Not a good mattress, the heating did not work properly, and the bathroom had worn towels. It was clean and the staff was personable, but it is in need of a lot of updates. I have stayed in Jackson before, but at the Fairfield (next door) and will be going back there if traveling through the area again. I like the Hampton chain, but this one was disappointing.

  • Stayed November 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Andrew K about Hampton Inn Jackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandusky, Michigan
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Typical”
4 of 5 stars Reviewed 7 November 2011

Pretty much a standard Hampton Inn. Staff was friendly and knowledgeable. Standard breakfast items, waffles, biscuits and gravy, cereal, etc. Good hot coffee seemed to be always available. Beds OK but the fitted sheet kept coming off of ours in the night.

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask etatk about Hampton Inn Jackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrington, Illinois
Senior Contributor
21 reviews 21 reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
“clean and convenient”
4 of 5 stars Reviewed 31 October 2011

Basic Hampton Inn clean, convenient and a good value for U of M football weekend. They just have a small pool, not hot tub. The free breakfast is standard fare, adequate seating. The staff is always friendly.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tcdays about Hampton Inn Jackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stanton, Michigan
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Excellent service”
5 of 5 stars Reviewed 6 August 2011

I stayed over night for a work trip and this is when I fell in love with the hampton inn. The staff as soon as we checked in were very friendly and helpful. I had forgot some bathroom supplies and they were more than helpfull at getting me the things I forgot. I got to my room and laid down in the bed thinking it would be only for a min but the beds were so comfy that took an hour long nap before work. It was very late by the time I got back from work and some of my co-workers and I wanted to stay up and hang out for a little bit. The front desk lady had no problem with us sitting in the breakfast area. At one point the lady at the front desk came out and talked to us for a bit. I almost missed my check out time due to the beds being to comfy. This is the only time I was glas housekeeping came knocking at my door. The only bad thing that I can think of is that the ac in my bosses room caught fire as soon as she turned it on but the staff was right on it to get it fixed. All in all this was a great stay.

  • Stayed September 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask renob88 about Hampton Inn Jackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Service good, the rest was extra average”
3 of 5 stars Reviewed 1 May 2011

I really appreciated the call from the front desk shortly after check-in asking if everything in my room was OK. Aside from the service, everything at this Hampton is very average. The property is on the older side and the room showed it in a few spots, but everything was functional. I was impressed that they added a splitter to the alarm clock outlet so I could plug in my laptop without having to unplug the lamp or the alarm clock. The beds and pillows were not terrible, but not great either.

Oddly, housekeeping took some towels away the first day that never reappeared. I think the biggest thing a property like this could do to improve my experience is to make sure there is some sort of meat at breakfast each day. Throughout the week I kept seeing eggs mixed with little bits of meat, but I like to be able to have a few pieces of bacon, or sausages, or ham that are not attached to any egg product.

Also (from a colleague): room 308 is directly under a HVAC unit on the roof, so you will hear the unit vibrating any time they turn on the lobby AC.

Room Tip: Avoid 308. Odd #s see forest evens see parking lot
See more room tips
  • Stayed April 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask alwayssummer82 about Hampton Inn Jackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hampton Inn Jackson

  • Jackson Hampton Inn
Address: 2225 Shirley Drive, Jackson, MI 49201
Price range (per night):* INR5,336 - 14,673

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Hampton Inn Jackson
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