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Avalon Hotel & Conference Center – reviews, photos

2000 Holiday Inn Drive, Jackson, MI 49202
Hotel amenities
Avalon Hotel & Conference Center
Ranked #11 of 11 hotels in Jackson
2.0 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    0
    4
    0
    0
    17
Date Rating
Greenwich, Ohio, United States
1 review
4 helpful votes 4 helpful votes
“Promises not kept”
1 of 5 stars Reviewed 6 January 2012
4
people found this review helpful

Our group reserved rooms by the pool for NYE and yet several of the members had to stay in outside rooms and away from the pool. One couple was told they were upgraded to a king suite; not only was the room filthy there was nothing king about it. The hotel advertises a restaraunt and bar however the hotel lost there liquer license and neglected to tell the group this when they initially inquired about the rooms.
We had 15 rooms and well not be coming back next year. This could have been a tradition for the hotel but the filth and lies ruined that business

Room Tip: do not go here
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  • Stayed December 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Terri U about Avalon Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
3 helpful votes 3 helpful votes
“Ok”
4 of 5 stars Reviewed 3 August 2011 via mobile
3
people found this review helpful

It was nice, but it was extremely hot and the air conditioning didn't seem to work. The pool table only gave us 7 balls, so the 15 ball had to be used as the 8 ball. The pinball machine was very loud, and the floor was always wet. It was an ok stay overall.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gigiloo about Avalon Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, Michigan
1 review
5 helpful votes 5 helpful votes
“sex offenders, drug dealers in Very dangerous "hotel"”
1 of 5 stars Reviewed 21 July 2011
5
people found this review helpful

Stayed two hours and that was too many as sex offenders and drug dealers populate this place where criminal activity is ignored by the place as that is the clientele that stays there. Rooms are 1980 dated, dirty, and unclean. Horrendous pool is not even cleaned, and dome is leaking, hot, nasty and should be condemned.Stay elsewhere unless you want Sex Offenders and drug dealers to knock at your door!

  • Stayed June 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Review1Oo about Avalon Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
moneel sharma, Owner at Avalon Hotel & Conference Center, responded to this review
5 December 2011
Thank you for your stay at the Avalon Hotel & Conference Center in Jackson,MI. We appreciate your business, however, we were concerned to hear about the trouble you had during your stay with us.

We accommodate many guests each day, and the principal goal of our hotel is to provide dependable service to each guest. Consequently, it is disappointing to learn that you were unhappy.

Being an older independent hotel with economical rates, it is tough having our product seem newly constructed. And we do strive to invest on upkeeping and periodical upgrades throughout the hotel. As far as sex offenders, prostitutes etc, we at the hotel do not obtain extensive criminal,personal, or credit checks on our guests to ensure that they are "well rounded" citizens or guests. But our hotel staff is trained to call local authorities in situations that makes guest,hotel and staff members feel uncomfortable or unsafe. We apologize that you felt this way at your visit at the hotel. The manager has been notified with your concerns and an action plan has been in place. We value your continued patronage, and we hope that on your next visit to this area, you would consider giving us a second chance to redeem ourselves.

Thanks,
Moneel Sharma,CHA
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Travellers are raving about these Jackson hotels

No photo provided
4 of 5 stars
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Dearborn, Michigan
1 review
4 helpful votes 4 helpful votes
“rename Disgusting hotel”
1 of 5 stars Reviewed 17 July 2011
4
people found this review helpful

This was the worst place I have ever stayed at. The bathroom sink was stopped at and it wasn't fixed. The room was filthy-bugs, dirty walls, No cover on ceiling lights-bare fixture. waited 45 minutes for the front desk to find my room.

  • Stayed July 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask golfer06612 about Avalon Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“I left without even staying one night and will never go back!”
1 of 5 stars Reviewed 14 July 2011
2
people found this review helpful

This was the only hotel available because of the race at the nearby International Speedway. My company was forced to put me here. The parking lot is full of pot holes. The front desk area is unorganized and filthy. The hall they sent me down to get to my disgusting room was nearly pitch black dark. My room had a terrible odor, the bathroom mirror looked as though it had been cleaned with a dirty rag and the other mirror in the room didn't look like it had been cleaned at all after some little kid put his filthy hands all over it. There were stains on the walls and the furniture was falling apart. I didn't even bring my luggage inside. I left immediately!

Room Tip: Call the Country Inn and Suites!
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  • Stayed June 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask RXnVL about Avalon Hotel & Conference Center
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Additional Information about Avalon Hotel & Conference Center

2000 Holiday Inn Drive, Jackson, MI 49202
Price range (per night):* INR4,169

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