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Hampton Inn Grand Rapids-North – reviews, photos

2.5 of 5
500 Center Drive, Grand Rapids, MI 49544
Hotel amenities
Hampton Inn Grand Rapids-North
Ranked #18 of 50 hotels in Grand Rapids
4.0 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    10
    9
    6
    3
    1
Date Rating
Toledo, Ohio
Top Contributor
86 reviews 86 reviews
Reviews in 39 cities Reviews in 39 cities
28 helpful votes 28 helpful votes
“Great hotel on the North side”
4 of 5 stars Reviewed 19 January 2012

I have stayed at this hotel before, but just returned for a business trip. Some of the rooms on the South East side provide great views of the skyline, with a great view. Unfortunately, these rooms also overlook 131 and you can hear some traffic noise. This hotel is well maintained, clean, and the rooms have been updated. The breakfast choices are abundant, including waffle makers, hot oatmeal with topings, fresh fruit, eggs, and so on. They provide more selection than the typical Hampton Inn. Parking can be a bit tight if you get in late, but it is a great choice if you are working or needing to stay on the North side of Grand Rapids.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Flyinlow427vette about Hampton Inn Grand Rapids-North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather McDowell, General Manager at Hampton Inn Grand Rapids-North, responded to this review
3 February 2012
Thank you so much for your kind words! Our staff works extremely hard to keep our facility and service at an outstanding threshold. We always appreciate recognition for this hard work.
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2 reviews
1 helpful vote 1 helpful vote
“Cleaning staff need training”
2 of 5 stars Reviewed 8 January 2012

I stayed here for 4 days right before Christmas. I needed to request a different room when I checked in due to mold in the shower I was given a much smaller room that was not in the same price point as the room that I had reserved and pre paidMy room was never properly cleaned during my entire stay I requested that cleaning staff use a vacuum I was told that it would be taken care of. It never was my key did not work twice during my stay. When I went to the front desk for assistance the first time the desk clerk was angry that I bothered him I mentioned all of this when I checked out. I was promised a full refund. I was only refunded one night

  • Stayed December 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Violin33 about Hampton Inn Grand Rapids-North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Highlands Ranch, Colorado
Senior Contributor
25 reviews 25 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“High Rate. Clean Property”
5 of 5 stars Reviewed 29 December 2011

I stay at this hotel 4-8 times a year on business. I appreciate the cleanliness and the level of service. The rate is higher that I would ever pay for a Hampton Inn. The air conditioner / heater is very loud. Couldn't do it without earplugs.

  • Stayed November 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ICUHEN about Hampton Inn Grand Rapids-North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather McDowell, General Manager at Hampton Inn Grand Rapids-North, responded to this review
3 February 2012
Thank you for your review! We appreciate recognition of the outstanding level of cleanliness we like to maintain at our property. I do apologize that you found the rate high as we are appriopriately priced to sell in our market. The North West side of Grand Rapids tends to be a very busy area due to several large company headquarters, being 5 minutes from down town and 30 minutes from the lakeshore.

I also apologize for the noisy heater, we would have been more than happy to adjust it for you upon report of the issue. While we know issues occur we try to resolve every issue as soon as it happens and keep a pro-active preventative maintenance schedule to avoid these issues in the future.
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Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
Reviews in 18 cities Reviews in 18 cities
4 helpful votes 4 helpful votes
“Nice and functional”
4 of 5 stars Reviewed 31 October 2011

Hotel was clean with nice beds and linens. Breakfast was better than average.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jsl630 about Hampton Inn Grand Rapids-North
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Whitehouse, Ohio
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
“Great place, good price, good location”
5 of 5 stars Reviewed 8 October 2011
1
person found this review helpful

We stayed here for 2 nights in October to use the hotel as a base for seeing the foliage up north. The hotel was very clean and up to date. The staff was very helpful with information about the local area. Breakfast was included and was the typical hot fare and plentiful. The hotel has a nice indoor pool with an attached terrace that's very nice to relax in at the end of the day. It's location is near many restaurants of which you can either walk to or take a very short drive. The room was spotless and the bed very comfortable. Plenty of water pressure and a spotless bathroom as well.

Room Tip: We had a room on the 3rd floor away from the elevators, #318. Very quiet
See more room tips
  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jon_and_stephanie about Hampton Inn Grand Rapids-North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather McDowell, General Manager at Hampton Inn Grand Rapids-North, responded to this review
3 February 2012
Thank you for recognizing our beautiful property. We just underwent a complete renovation in 2010 and are proud of our beautiful facility. Fall is our favortime at the Hampton Inn Grand Rapids North as we have large floor to ceiling windows in the lobby that over look continuous hills of foliage! I will pass on your kind reviews to my staff, reviews like this really make their day!

Thank you!
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Additional Information about Hampton Inn Grand Rapids-North

  • Hampton Inn Grand Rapids
  • Grand Rapids Hampton Inn
Address: 500 Center Drive, Grand Rapids, MI 49544
Price range (per night):* INR5,669 - 7,670

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