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Courtyard by Marriott Grand Rapids Downtown – reviews, photos

3.0 of 5
11 Monroe Avenue NW, Grand Rapids, MI 49503
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Courtyard by Marriott Grand Rapids Downtown
Courtyard by Marriott Grand Rapids Downtown
Courtyard by Marriott Grand Rapids Downtown
Courtyard by Marriott Grand Rapids Downtown
Courtyard by Marriott Grand Rapids Downtown
Courtyard by Marriott Grand Rapids Downtown
Ranked #14 of 50 hotels in Grand Rapids
4.0 of 5 stars 65 Reviews
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65 reviews from our community

    Trip type
Traveller rating
    13
    37
    9
    5
    1
Date Rating
Grand Haven, Michigan
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Great service and convenient location.”
5 of 5 stars Reviewed 20 January 2012

I stayed here during a convention I was attending in downtown Grand Rapids. The staff was very helpful and friendly. The room I had was very comfortable and had a nice view. This hotel is connected by skywalk to the DeVos Convention Center, Amway Grand Plaza, JW Marriott, and Van Andel Arena. I never had to go outside on snowy sidewalks and brave frigid temperatures! Also, the room was very quiet and I know the hotel was full. This is covered parking for a decent rate as well - $11.00 for the duration of my stay.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask NancyJI about Courtyard by Marriott Grand Rapids Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Stayed 1/12/12 for concert at VanAndel”
4 of 5 stars Reviewed 20 January 2012

You can't beat it for VanAndel. The skywalk is easy. Worth the extra $ to be able to walk right over/back. As far as the hotel goes it's a pretty decent place. The walk from the parking garage ($10) is not much worse than a walk from a normal hotel parking lot. Plus it's under roof. The pool is on the smaller side and the hot tub is very small. Inside the locker room (men's) there is a steam room. Did not use the gym but it looked pretty spacious and had some good variety. We came down for breakfast and expected a sit down restaurant but it was a Starbuck's style deli counter. They did serve food made to order so we went for it. Food turned out to be very good. I'd eat there again. Negatives would be price, room size was small, "full" size beds too small for 2 adults.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, MI
Senior Contributor
25 reviews 25 reviews
Reviews in 11 cities Reviews in 11 cities
54 helpful votes 54 helpful votes
“New Years eve”
3 of 5 stars Reviewed 5 January 2012

Spent New Years eve in downtown Grand Rapids, MI at the Courtyard Marriott. I have to say the location was perfect and when you check in you get a wrist band that gets you into the parties at the Amway Grand Plaza and JW Marriott. This is a real plus as each ball room had a different type of music, and cash bars. All can be reached via indoor walkway and when it is freezing outside, that is a huge. We had a suite and it overlooked the back of the hotel plaza, and the tennis courts/basketball court. (these would be great in the summer).
The hotel itself has been renovated, but some things are not changable. This includes the bathroom that was dimly lit and small. The furnishing are standard, nothing exceptional, but it was clean and neat. We would not stay again

Room Tip: ask for a high floor
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  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask shivergirl about Courtyard by Marriott Grand Rapids Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, Michigan
Senior Contributor
38 reviews 38 reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“Pleasant stay for New Years Eve”
4 of 5 stars Reviewed 2 January 2012

Booked two rooms for us and another couple for New Years Eve with a party package. I was sorry that the parties were all cash bar and food. Would've been nice if the food had been included since finding a restaurant without crazy lines that night was impossible. The rooms were nicely decorated and spacious and included a mini fridge. Comfortable beds and friendly staff. Parking a was included in the package though, and that save $11; late check out was also included!

Room Tip: Ask for available packages when booking. Parking is $11.
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  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TravelFan48302 about Courtyard by Marriott Grand Rapids Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison
Top Contributor
134 reviews 134 reviews
Reviews in 89 cities Reviews in 89 cities
64 helpful votes 64 helpful votes
“Hrrm, not real sure whether to give it 2 or 3 stars - hrrm - 2 I guess”
2 of 5 stars Reviewed 30 November 2011
1
person found this review helpful

Place looks great when you check in. Hotel is an old building that has been remodeled fairly well.

Unfortunately I had an adjoining room - which I requested not to have. Smoking going on in the facility somewhere, can smell it as I type.

Room smelled of old lady perfume, bed hard, and bumpy. Pillows ridiculous. Heating cooling system is loud, and does not keep temp where I would like it.

Near elevator, which is loud.

Room service food was poor quality, ordered medium steak - got rare. Rest of food was not very good.

Internet absolutely awful. It should not be called internet, it should be called fakenet. Had to pull out the old MIFI 4G for this place.

Room very expensive for the quality. I think 159.00 per night. Probably comparable to a 85.00 a night hotel.

Sorry Marriot, hate to say it, but "step up your game in Grand Rapids".

Room Tip: stay somewhere else, if you can.
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  • Stayed November 2011, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Courtyard by Marriott Grand Rapids Downtown

  • Courtyard Grand Rapids Downtown
  • Courtyard Grand Rapids
  • Grand Rapids Courtyard
  • Grand Rapids Marriott
Address: 11 Monroe Avenue NW, Grand Rapids, MI 49503
Price range (per night):* INR9,949 - 13,284

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