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Hampton Inn & Suites Grand Rapids Airport / 28th St – reviews, photos

2.5 of 5
5200 28th St SE, Grand Rapids, MI 49512
Hotel amenities
Hampton Inn & Suites Grand Rapids Airport / 28th St
Hampton Inn & Suites Grand Rapids Airport / 28th St
Hampton Inn & Suites Grand Rapids Airport / 28th St
Hampton Inn & Suites Grand Rapids Airport / 28th St
Hampton Inn & Suites Grand Rapids Airport / 28th St
Hampton Inn & Suites Grand Rapids Airport / 28th St
Ranked #7 of 50 hotels in Grand Rapids
4.0 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    18
    12
    5
    1
    0
Date Rating
New York, NY
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“disappointing...”
3 of 5 stars Reviewed 3 February 2012

After reading what I thought were some glowing reviews on TripAdvisor, I write to say that I was disappointed with this stay of three nights on a business trip to G.R. I am a Hilton gold member and did not find the outstanding service and rooms of many other Hampton Inns. The service was less than inviting. The room and bath were average at best, no more. I found one night table when I would have expected two. The location is a challenge to find, but it is close to the airport and countless chain food restaurants close at hand. Not bad, but I have found better in G.R. My last two stays in G.R. were eight and ten years ago when I stayed at the Crown Plaza Airport and had very positive experinces.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ironduke67 about Hampton Inn & Suites Grand Rapids Airport / 28th St
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonGRAirport, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review
29 February 2012
We are very sorry to hear about the experience you had during your stay. My staff and I want to ensure every guest stay is as enjoyable as possible and I am sorry this was not your experience. We appreciate your feedback as it allows us to constantly improve on our levels of service and accommodations. If we can be of further assistance to you please don’t hesitate to contact the hotel at 616.575.9144. We would be happy to talk further with you about the experience you had.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Perfect airport location”
5 of 5 stars Reviewed 10 January 2012

Unlike most airport hotels, this Hampton is quiet and in a great location. Less than 5 minutes from the airport, with shopping, convenience stores and restaurants even closer. The grounds are wooded and well kept - perfect for letting the kids run and explore before a long day on a plane. The interior was in great condition, and the beds are the best we've experienced at any hotel. Hhonors check in is extremely quick (in and out in less than 5 minutes), and check out is not necessary (great for waking up late for your flight!). I would recommend this, as well as most other Hampton Inn to anyone!

Room Tip: First floor, East end has it's own entrance and is very quiet.
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  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask semi775 about Hampton Inn & Suites Grand Rapids Airport / 28th St
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Top Contributor
136 reviews 136 reviews
Reviews in 53 cities Reviews in 53 cities
186 helpful votes 186 helpful votes
“Another example of Hampton consistency (good stay)”
4 of 5 stars Reviewed 28 December 2011

Needed one of the (many!) hotels on 28th Street due to proximity to my work and the airport; I chose the Hampton as I'm normally a satisfied customer with this chain. The one drawback is this place is REALLY hard to find ... you kind of have to drive in behind the Target parking lot to get to it. Wish I had known that before! However, once there it was a clean, comfortable and pleasant stay - consistent with all my other Hampton stays. I did not have a chance to eat breakfast, but I did appreciate the availability of coffee and tea in the lobby. My King room was clean and functional, and the internet was quick and frustration-free. I had a pleasant sleep, and now that I know how to find this place, I will stay there again during my next business trip to Grand Rapids. 28th Street is full of a number of restaurants (mostly chain) and stores (including a fairly large mall) so it is a very convenient location when at that end of town.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask clamc40 about Hampton Inn & Suites Grand Rapids Airport / 28th St
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, WI
Senior Contributor
28 reviews 28 reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“Very decent night's stay”
4 of 5 stars Reviewed 26 December 2011
1
person found this review helpful

I had an early morning flight so moved from a downtown location to the Hampton after returning a rental car at the airport. Hamptons, in my experience, are a mixed bag, but this location was either relatively new or recently updated. Very comfortable bed with crisp white linens, marble vanity top in the bathroom, flat screen TV, super clean, friendly staff. The airport shuttle runs every 30 minutes or on request. The price was a little high ($149) considering I spent $199 for the JW Marriott downtown the previous night, but it was definitely a good stay.

  • Stayed December 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SixthSister about Hampton Inn & Suites Grand Rapids Airport / 28th St
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore, India
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Great property, worth every penny.”
5 of 5 stars Reviewed 14 November 2011

I stayed at the Hampton Inn Grand Rapids for almost two weeks in October, 11. Hospitality, hygiene and courtesy levels were excellent . Like any other Hilton/ Hampton property, I would love to go back to them again where ever I travel.

Vish

Room Tip: Higher floors have less impact of the street lights coming into the room.
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  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Vishshukla about Hampton Inn & Suites Grand Rapids Airport / 28th St
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hampton Inn & Suites Grand Rapids Airport / 28th St

  • Hampton Inn Grand Rapids
  • Grand Rapids Hampton Inn
Address: 5200 28th St SE, Grand Rapids, MI 49512
Price range (per night):* INR5,169 - 8,559

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Hampton Inn & Suites Grand Rapids Airport / 28th St
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