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Country Inn & Suites Grand Rapids East – reviews, photos

2.5 of 5
3251 Deposit Drive, Grand Rapids, MI 49546
Hotel amenities
Country Inn & Suites Grand Rapids East
Country Inn & Suites Grand Rapids East
Country Inn & Suites Grand Rapids East
Country Inn & Suites Grand Rapids East
Country Inn & Suites Grand Rapids East
Country Inn & Suites Grand Rapids East
Ranked #3 of 50 hotels in Grand Rapids
4.5 of 5 stars 143 Reviews
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143 reviews from our community

What travellers say about this hotel
  • Very clean(8)
  • Great Hotel(4)
  • Breakfast room(4)
  • Freshly baked(3)
  • Friendly and helpful(3)
  • Would definitely stay(3)
Traveller rating
    109
    27
    4
    1
    2
Only show reviews for Family (45) | Couples (42) | Business (38)
Date Rating
Chicago, IL
Senior Contributor
23 reviews 23 reviews
Reviews in 16 cities Reviews in 16 cities
30 helpful votes 30 helpful votes
“Nice place but pricey”
4 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

We have stayed in Grand Rapids numerous times while visiting family, and this was our first stay at Country Inn & Suites Grand Rapids East. It is a fairly new, nicely maintained, clean hotel with attentive staff. I would have given this hotel a "5"...except I was expecting more for a room for $124 a night. It is a nice place that will not dissapoint most travelers, however, I know there are better values in the area for similar amenities and service.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SailChicago about Country Inn & Suites Grand Rapids East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie Smith, Front Office Manager at Country Inn & Suites Grand Rapids East, responded to this review
25 January 2012
Dear Sailchicago,

Thank you very much for reviewing our hotel on Trip Advisor. I appreciate your feedback very much! Depending upon availability our rates can certainly change. Thankfully, there are many ways to save on rates! Let us know what brings you into town and we might have a special rate for you during your stay. You can also head over to our home page and check out package deals or special offers. Sometimes there are promotional deals that include extra value for your stay. If you are a Club Carlson member you can also receive updates and emails about promotional offers and special dates. I know sometimes they come off as spam but if you are traveling to the area and it falls within the dates of a special offer, you could earn a bit of extra value on top of the room rate. I hope I've been able to help! Thank you for taking the time to review our hotel. Our staff appreciates your nice kind words. If you have any questions or concerns please email me.

Sincerely,

Ian Kirkwood
Front Office Manager
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Munster, Indiana
1 review
“Wonderful!”
5 of 5 stars Reviewed 11 January 2012

I stay at County Inn & Suites often. The staff is incredibly accommodating, professional and personable. The rooms are very clean and updated...the beds are great! I highly recommend this hotel.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Lynne M about Country Inn & Suites Grand Rapids East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie Smith, Front Office Manager at Country Inn & Suites Grand Rapids East, responded to this review
23 January 2012
Dear Lynne M,

Thank you very much for the recommendation! I'm happy to hear you enjoyed your stay. It means a lot to the staff here at our property that you took the time to write a review on our hotel. If you find yourself in the area again, we would love for you to stay with us!

Sincerely,

Ian Kirkwood
Front Office Manager
1-616-942-7000
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East Lansing, Michigan
Top Contributor
112 reviews 112 reviews
Reviews in 50 cities Reviews in 50 cities
47 helpful votes 47 helpful votes
“Excellent service and clean, spacious rooms”
5 of 5 stars Reviewed 6 January 2012

We needed a place for many out of town guests, including ourselves, for our son's wedding. We chose the Deposit Drive Country Inn and Suites East in Grand Rapids based on reviews in TA. We were not disappointed.
The service was,excellent. Staff were all friendly and helpful. The suite we,had was immaculately clean and spacious. It was also extremely quiet, even though this property is near I-96. The breakfast room is large, actually two rooms, with real dishes and silverware, as well as plentiful hot breakfast. While I did not make it to the pool, it looked clean and inviting.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MSUmindy about Country Inn & Suites Grand Rapids East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie Smith, Front Office Manager at Country Inn & Suites Grand Rapids East, responded to this review
23 January 2012
Dear MSUMindy,

Thank you very much for taking the time to write about our hotel on Trip Advisor! It means a lot to our staff. Thank you for your sincere words about the breakfast. We recently switched over to real silverware and plates and the feedback has been incredible. I'll be sure to let our breakfast attendants know of your nice kind comments! Come back again soon.

Sincerely,

Ian Kirkwood
Front Office Manager
1-616-942-7000
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Baton Rouge, Louisiana
Senior Contributor
27 reviews 27 reviews
Reviews in 14 cities Reviews in 14 cities
35 helpful votes 35 helpful votes
“Great stay.”
5 of 5 stars Reviewed 31 December 2011

Stayed here to visit family and a weekend wedding. The place is clean, the front desk is great and management was awesome. We visit Grand Rapids often and have stayed in different hotels, but from now on, we will always start our search with this hotel. Thank you for making our out of town visit pleasant and comfortable.

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by MrsE02 for Grand Rapids
Ask MrsE02 about Country Inn & Suites Grand Rapids East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie Smith, Front Office Manager at Country Inn & Suites Grand Rapids East, responded to this review
23 January 2012
Dear MrsE02,

Thank you very much for taking the time to review our hotel on Trip Advisor. I apologize for the long delay in replying. Trip Advisor has done some recent updates and it has taken a while for us to catch up. I appreciate your sincere comments about our staff. I'll be sure to let everyone here at the property know of your nice kind words. Come back again soon!

Sincerely,

Ian Kirkwood
Front Office Manager
1-616-942-7000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jef-ind
Top Contributor
115 reviews 115 reviews
Reviews in 63 cities Reviews in 63 cities
66 helpful votes 66 helpful votes
“a great place to stay”
5 of 5 stars Reviewed 16 December 2011

Our family stayed at the Country Inn and Suites for one night after a stay at another hotel didn't work out before. My wife made the reservation over the phone the night before. They allowed us to check in in the morning, which was a lifesaver. The staff were extremely friendly and helpful throughout. The two-room suites were spacious and very clean. The pool was well maintained. The breakfast was a cut above most other hotel breakfasts at this price point, including good fresh fruit that went beyond just apples and chopped melon. If something really distinguished the place, though, it was the staff. They were attentive and helpful without being overbearing. This place deserves a commendation.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 9 more reviews by jef-ind for Grand Rapids
Ask jef-ind about Country Inn & Suites Grand Rapids East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie Smith, Front Office Manager at Country Inn & Suites Grand Rapids East, responded to this review
23 January 2012
Dear jef-ind,

Thank you for taking the time to write a review about our hotel on Trip Advisor! I apologize for the very late response. Trip Advisor did some updates recently and has been hard to reply to reviews. I'm happy to hear you enjoyed your stay! I will let our breakfast attendants know of your sincere comments. They certainly do a wonderful job! Once again, thank you very much for your nice kind words. If you are in the area and need a room we would love to have you stay with us again!

Sincerely,

Ian Kirkwood
Front Office Manager
1-616-942-7000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Country Inn & Suites Grand Rapids East

  • Country Inn Grand Rapids
  • Grand Rapids Country Inn
Address: 3251 Deposit Drive, Grand Rapids, MI 49546
Price range (per night):* INR6,392 - 9,615

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