This is a basic hotel, no frills, and not close to anything. However, it is within a few minutes of everything. It is a new hotel, and is very clean. The beds and pillows are comfortable. The front desk people are very nice, and the vending is also above average. The wireless access is free. I travel weekly for business all over, and I would stay here again.

Everthing was incredibly flawless. Being from Illinois we were looking for a ski resort (despite the unseasonably low temperatures) that was not too far and was open or making snow. We needed one that offered ski, snowboard AND tubing. We finally found a 5 1/2 hour drive to Rockford, Michigan called Pando. We stayed downton Grand Rapids at the Country Inn and Suites. The experience from the time that I made the reservations on the phone to the time we checked out was probably the best hotel experience I have ever had. They were very accomodating on the phone and gave us excellent rates for executive suites so we reserved 3 suites for 2 nights. They were very customer service focused. When we arrived we were pleasantly surprised to find the cleanest hotel that I have ever been in. There was none of the dirt caked in the grout of the bathroom or anything. It was totally spotless. The beds were comfortable, the pillows were great. The continental breakfast was great as well. The pool area was nice and clean. The hot tub was really warm. The exercise room was right next to the pool and was very convenient. The front desk was so accomodating and made recommendations for restaurants and places to go. We went to "The Bob" which was right down the road from the hotel. Highly recommended as it has comedy clubs, nightclubs, restaurants, sports bars, bands, and anything else you might need for entertainment. All of this is inclusive in one big building. The comedy club "Dr. Grins" was a fun experience. I can't say enough about how much we enjoyed ourselves in Grand Rapids and much was because we were in a nice, clean, and comfortable hotel where staff were very customer service focused. Highly recommended.

Stayed here for one night only and have nothing but high praise. I got a great price on the Country Inn site for $61 + tax. New hotel and room was very large (sitting area including pull-out sleeper) and immaculate, attractively decorated, comfortable mattress and an excellent shower. We didn't try the free continental breakfast, but did check it out: numerous pastry, cereal and juice choices as well as fresh fruit and a waffle maker. Staff was very friendly. Convenient location about 2 miles from downtown. One caveat: Request a room on the street side. Our room was on the back side and the adjacent hotel dumpster was emptied at 4 am. Ouch!!