My boyfriend and I stayed here for 2 days and were pleasantly surprised. From the check in process to checking out it was very smooth. Kevin & Joanne at the front desl were pleasant and friendly. The hotel was clean and immaculate, the rooms were updated and modern, the doors were nice and heavy therefore allowing for a very quiet nights sleep and we were across the hall form someone with kids crying but when you closed the door it was sooooo quiet. Breakfast offered a variety of hot and cold foods. The pool and Jacuzzi were amazing. Overall this was a pleasant and hidden surprise, we are so glad we stayed here and not the one by the airport. If I ever end up in Grand Rapids again this is where we want and will stay!! Thank you for the pleasant and enjoyable time.

The hotel was very clean, reception was very friendly, professional and accomadating. The comtinental breakfast was OK bu tnothing spectacular, just your average breakfast. The rooms were perfect, then again I was given a free upgrade as it was a late afternoon check in and the rooms were open. I stayed the night in a King suite and it was plenty roomy with a very comfortable bed. Not much more you could ask for.

This hotel is across the steeet from a vacent run down paking lot. Not a nice area. The beds are horrible. Pillows were even worse and there wasn't much bedding. There morning breakfast is bad the to go cups for coffee are tiny thimble size. There are no other cups or mugs to use. The amount of urine on the bathroom floor was nasty. Run a rag on the floor and you will see.The place is scary!

Nothing but praise for this hotel. Excellent quality, Excellent, help full and friendly staff. Morning breakfast was good as well.