The hotel was clean and convenient, and my room was very comfortable. The staff happily accommodated my request to be put in a quiet area of the building away from large groups.
However, the alarm clock was broken, and my requested wake-up call did NOT happen. Luckily, I woke up early. Also, the exterior door near my room was broken and would not lock - woukld not even close properly, in fact. Anyone could have entered the hotel from this side entrance (away from the front desk!). I pointed this out to the desk clerk and she informed me that there was a security camera on that area - she did not seem concerned. As a female traveling along, I was not pleased. Finally, the breakfast shut down at 9:30! I was in town for a sporting event and had planned to come back, shower, and eat before heading home. No such luck. I took a bowl of cereal to my room for later, but it wasn't as satisfying as a full breakfast.
- Comfort Suites Grand Rapids
- Grand Rapids Comfort Suites
