This place has a lot of potential, but its owners have let it deteriorate.

To start off, the hallways are somewhat creepy. They are dimly lit, musty corridors separated by metal doors at the stairways.

The room was a nice size (I think it might have been a deluxe room as the others were smaller), and the cleanliness was acceptable. However, there were several issues:
-The beds were uncomfortable
-The heater/air conditioner did not function properly and it ended up being quite hot in the room most of the time.
-The TV remote control was broken
-The toilet flush handle broke early in our stay. Housekeeping noticed this and fixed it.
-The tub drained slowly
-The desk chair was missing a wheel. We found this out when someone sat down and it almost tipped over
-The room did not have an ironing board or hair dryer. These had to be obtained from the front desk.
-The hotel does have a mold problem throughout. We noticed a little bit on our shower curtain. At the end of our two night stay, two of us had developed sore throats that went away after soon after we left.

The free breakfast was average. They did have waffle makers, which was a plus.

The conference center was adequate but in poor repair. The ballroom (Stars Room) felt more like an old church basement, and had dated wall paneling and water stains on the ceiling tiles. The medium-sized meeting room (Stripes Room) was newer.

I would avoid this hotel. If you have to stay here and you're willing to put up with the minor problems, it is adequate for a night or two.

My boyfriend and I stayed here for a couple days over my exam week because my family has the flu and I was trying to avoid getting it and to have somewhere quiet to study.
We tried a few hotels downtown to be close to my school, but they were all booked due to a big convention, and Grand Inn was the only close place that was available.
We got to our room, and the lights wouldn't turn on. We figured out you had to fiddle with the switch to make them turn on and stop flashing. Then we looked near the bed and saw that the lamp on the table was broken, and the shade was off. After looking online for other hotels, we finally decided to call the front desk to see if we could have a refund. When we got to the desk, the lady had gone and checked out our room and realized that there was a note on her desk saying not to book that room and felt really bad. We told her we didn't want to see any other rooms but she offered to upgrade us to a king room for no extra charge, and told us to go look at the rooms and pick the one we wanted. The room wasn't good by any means, but much better than the first, and since it was late we decided to stay.
The rooms and hallways are very dark and dingy. It's scary because I see cars parked outside but haven't really seen any guests. The furniture and walls are scratched up and the carpet has quite a few stains. As of right now, there is something hanging from the ceiling, and I'm to scared to go look if its a spider or what! The bathroom is very small. The breakfast consists of warm orange juice and stale bagels. Also, it is very dry in the room, and the heater smelled funny when we turned it on. It has been making my throat hurt and my boyfriend got a bloody nose.
I definitely will not stay here again. This hotel is worse than motel 6 (which says a lot because I've had a bad experience there), and it cost $15 more!
This hotel could be really nice with a lot of fixing up, it looks nice from outside and the entrance and breakfast rooms are nice. Also, the staff (including the lady who checked us in) are very friendly. Every time I walk by they greet me.
Overall, this hotel has a lot of potential, but it seems that nobody is taking the time to fix it up.

The Grand Inn over in Michigan was one of the most laid back friendly hotels i've been in since i started working in a career that has me traveling the Nation. Trust me i've stayed in the best of the best and the worst of the worst. But this was the first time i actually stayed in a place where it felt really comfortable. I must add that the hotel staff was phenomenal in every aspect some real down to earth folks. I chatted with the guy at the front desk for about 2 hours. I do believe his name was Greg and he was the epitimee of cool! I had frequented this establishment before in the past but now it's under new ownership and they've really turned the place around. I'm talking new furnishings new ammenities and just an all around new feel to the place. Hats off to the Grand Inn in Mich......Grady G.

April 18th 2008 PAID 75$ that was with tax
We visited the Grand inn and conference center. Grand rapids Michigan.
It was by far a Disgrace.
I have been to some Low class Hotels Like
Motel 8, and 40$ a night hotels. That would put this place to shame.
There was a lot of things wrong.
When we arrived. Right off the bat they gave us a room.
WHICH was the wrong room but when you walked in there was BEER bottles.
The bedding on the floor dirty towels things torn apart and for god sakes in the basement.
We went back up and said. Sir you gave us the wrong room. We had a Smoking room with a king bed. ( cant say it was TO overly smelly. Most of the smell was Smoke with some MUSTY and MOLD)
When they got us the right room. There was Blood on our Comforter, A dirty NASTY towel left in the dresser, Mold (I'm allergic to mold) In the shower. And something that appeared to be food on the floor. We arrived there around 12:30pm. We LEFT and went site seeing cause we couldn't cancel.
We returned and decided to check out the pool. As returning to my room. There was still things all OVER the hallway floor. I ignored it. Thought maybe they were a person short. They will surly get to it soon. We went down to the “heated indoor pool” Which was Freezing btw. The chairs in there were DIRTY had grime and things all over it. Windows had Scum on them. There were showing pipes and a “road cone” over a open pipe at the deep end. IF you went above you could see the bottom of the pool which should be BLUE. Was now Scum green. SO we went back to the room. I went down and informed the women at the desk that the hallway had something that appeared to be food smeared in front of my room. Its been there scence 12:30pm and its now 7pm She said she would be there in a moment. She came and checked it out. Knocked on my door. And said. “it appears to be Insulation from the cealing not food.” and that if she gets to it. She will have it vacuumed. A hour later. I began to get sick. I started vomiting, sweating and throat hurt. I told my fiance it was time to go. He went downstairs and asked the guy if we could have half the money back. The guy said he would give us “5 dollars” We left.
SO DO NOT TAKE YOUR CHILDREN THERE, THE PICTURES ARE DECEVING. WHAT YOU SEE IS NOT WHAT YOU GET. THERE ARE DANGERS ALL OVER THE PLACE AND I WILL BE GETTING HOLD OF SOME SORT OF HEALTH DEPARTMENT. THIS IS REDICULAS. IF SOMEONE WOULD JUST CLEAN AND GET THEM THINGS TAKEN CARE OF IT COULD SOMEHOW BE A NICE PLACE. BUT I WOULD RATHER SLEEP IN MY CAR THEN EVER GO THERE AGAIN. I DONT RECOMMEND IT TO ANYONE. SPEND THE EXTRA 10-20$ AND GO SOMEWHERE WITH A CLEAN WARM POOL MINUS THE ALGE, MILDEW AND MOLD.