My boyfriend and I stayed here for a couple days over my exam week because my family has the flu and I was trying to avoid getting it and to have somewhere quiet to study.
We tried a few hotels downtown to be close to my school, but they were all booked due to a big convention, and Grand Inn was the only close place that was available.
We got to our room, and the lights wouldn't turn on. We figured out you had to fiddle with the switch to make them turn on and stop flashing. Then we looked near the bed and saw that the lamp on the table was broken, and the shade was off. After looking online for other hotels, we finally decided to call the front desk to see if we could have a refund. When we got to the desk, the lady had gone and checked out our room and realized that there was a note on her desk saying not to book that room and felt really bad. We told her we didn't want to see any other rooms but she offered to upgrade us to a king room for no extra charge, and told us to go look at the rooms and pick the one we wanted. The room wasn't good by any means, but much better than the first, and since it was late we decided to stay.
The rooms and hallways are very dark and dingy. It's scary because I see cars parked outside but haven't really seen any guests. The furniture and walls are scratched up and the carpet has quite a few stains. As of right now, there is something hanging from the ceiling, and I'm to scared to go look if its a spider or what! The bathroom is very small. The breakfast consists of warm orange juice and stale bagels. Also, it is very dry in the room, and the heater smelled funny when we turned it on. It has been making my throat hurt and my boyfriend got a bloody nose.
I definitely will not stay here again. This hotel is worse than motel 6 (which says a lot because I've had a bad experience there), and it cost $15 more!
This hotel could be really nice with a lot of fixing up, it looks nice from outside and the entrance and breakfast rooms are nice. Also, the staff (including the lady who checked us in) are very friendly. Every time I walk by they greet me.
Overall, this hotel has a lot of potential, but it seems that nobody is taking the time to fix it up.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC