I saw a price online of $81 for 1 night stay, I did not make the reservation opting to book the room in person, the counter person told me that the rates are $109, I told him about the online price and told him i would book it online, he told me the price was increased online as well and that it was customary and non negotiable to increase the room rates after 6:00 pm. I believed him and put my mobile device away and payed the new price of $109, after checking in I got out my laptop and checked the price online it was still $81, this in fact was still a valid price as one of my colleagues booked an identical room at the $81. So I was scammed into paying a 34% premium for interacting with the counter person instead of booking online.
2 weeks after my stay I checked my account balance and there was a charge of $269 from holiday inn on my account, I was ripped off by this place. I will dispute the charge and hopefully win butt what a hassle.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC