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Candlewood Suites Detroit - Farmington Hills – reviews, photos

2.0 of 5
37555 Hills Tech, Farmington Hills, MI 48331-5705
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Candlewood Suites Detroit - Farmington Hills
Candlewood Suites Detroit - Farmington Hills
Candlewood Suites Detroit - Farmington Hills
Candlewood Suites Detroit - Farmington Hills
Candlewood Suites Detroit - Farmington Hills
Candlewood Suites Detroit - Farmington Hills
3.0 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    3
    8
    2
    2
    4
Date Rating
new york
1 review
“Nice hotel; terrible Internet”
2 of 5 stars Reviewed 26 December 2010

I'm writing this review to warn others that the Internet service offered by this hotel is abysmal. There is no wi-fi; only a cable for your room. The service is very slow (256 kbit, or 32 KB/s), and drops connections so frequently that many tasks are impossible. If you need to use the Internet from your room, choose a different hotel.

  • Stayed December 2010, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask kbong about Candlewood Suites Detroit - Farmington Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Upper Michigan
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Love the full kitchen suites”
4 of 5 stars Reviewed 1 November 2010

I never stayed at Candlewood Suites before, but wouldn't hesitate to again! I actually got a pretty good deal on the rate, through Hotwire.com. Of course, they don't tell you the hotel name till after you book and pay for your room, but there were great ratings by others so I took the chance and am glad I did. All rooms include a kitchen with a full-size refrigerator, stove, microwave, sink, coffee maker, and plates and utensils. It was great! My only complaint, though not a big deal, is that housekeeping apparently "forgets" the elevator. My room and the hallways were clean, but the elevator looked like it hadn't been vacuumed out for quite some time. Otherwise, I had a very pleasant stay.

  • Stayed October 2010, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask darylann about Candlewood Suites Detroit - Farmington Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radnor, Pennsylvania
1 review
“Good value, spotty service”
4 of 5 stars Reviewed 13 October 2010

The hotel provided clean, pleasant studio suites for an extended weekend stay. Although two suites were booked online at the same time, they were reserved on different floors. With very little prompting, the reception clerk arranged for two rooms on the same floor. On the down side, one of the coffee pots was missing a lid, so the coffee maker didn't work and on Saturday morning, we got up to find the hotel had no hot water. It took much of the morning to resolve that problem.

  • Stayed October 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask EMatRadnor about Candlewood Suites Detroit - Farmington Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Branch, Michigan
Senior Contributor
23 reviews 23 reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
“Great value and Great efficiency”
4 of 5 stars Reviewed 8 August 2010

I had never stayed at a Candlewood Suites Hotel, but the rates for the Detroit - Farmington Hills hotel were great and it put me very close to Henry Ford Hospital in West Dearborn.
In spite of the design of the reception/lobby area (which is sparse and seems intended to make guests feel impersonally treated), the gentleman who checked my wife and I in was extremely helpful and courteous. When I asked for a late check-out, it had been accomplished by the time I finished asking the question. The most amazing thing I found in this unpretentious hotel was the honor-system pantry. It was so refreshing to find this haven of trust near such a famously-dangerous city. The only downside was the traffic-noise. If you stay here, request a room on the parking-lot side of the building.

  • Stayed August 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask nickjackson2008 about Candlewood Suites Detroit - Farmington Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Appleton, WI
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Very Poor Customer Service”
2 of 5 stars Reviewed 23 July 2010

The hotel has recently converted from allowing smoking to being smoke-free. The smell of cigarette smoke was so strong it was almost overwhelming in the hallways. Also, the customer service of front desk staff left a lot to be desired. There were no basic amenities like lotion, etc. They were charging $0.50/bottle. When we called to the front desk, from a colleague's room, and let them know the phone in the other room was not working, they did not offer any solutions. Nor were they helpful when we were looking for a particular restaurant in the area. We are very disappointed in this hotel and do not plan to utilize this hotel again in the future.

  • Stayed July 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask BargainHunterNVT about Candlewood Suites Detroit - Farmington Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Candlewood Suites Detroit - Farmington Hills

  • Candlewood Suites Farmington Hills
  • Candlewood Farmington Hills
  • Farmington Hills Candlewood Suites
  • Farmington Hills Candlewood
Address: 37555 Hills Tech, Farmington Hills, MI 48331-5705
Price range (per night):* INR3,355 - 5,145

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Candlewood Suites Detroit - Farmington Hills
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