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Comfort Inn Greenfield Village – reviews, photos

2.5 of 5
20061 Michigan Avenue, Dearborn, MI 48124
Hotel amenities
Comfort Inn Greenfield Village
Comfort Inn Greenfield Village
Comfort Inn Greenfield Village
Comfort Inn Greenfield Village
Comfort Inn Greenfield Village
Comfort Inn Greenfield Village
Ranked #4 of 15 hotels in Dearborn
4.5 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    14
    5
    0
    1
    0
Date Rating
Brownstown Township, Michigan
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Swimming in an iced pool”
2 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

We made special reservations for our children to spend New Years Eve in a hotel with a pool...when I was checking in I was in line and when the second person walked up to the desk they took a group of girls before me. I was waiting forever. Then we went to the pool...it was roughly 60 degress. The hotel told us several times they would turn up the heat, but I found out later from another customer that the pool heater was broken. I paid 200.00 for my kids and I to sit and watch TV on New Years...Not happy at all! THere was a ton of loud people up and yelling at 7:oo am as well.

  • Stayed January 2012, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask johanna b about Comfort Inn Greenfield Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fred Cadarette, General Manager at Comfort Inn Greenfield Village, responded to this review
12 January 2012
Dear madam,

We deeply apologize for your experience during your stay. I assure you that we do everything we can to maintain the functionality of all our equipment including and especially our pool. Unfortunately unforseen and unpreventable things happen from time to time. When these events take place we do everything we can to resolve them as promptly and expeditiously as possible. Once again please accept my most sincere of apologies for this incident and let me take the opportunity as well to assure you that we take these situations very seriously and the problem has been resolved. Please contact the hotel at your earliest convenience for a special offer just for you so that you can experience the full potential of what we have to offer to you, our valued customer now and well into the future.
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Detroit, Michigan
Senior Contributor
28 reviews 28 reviews
Reviews in 22 cities Reviews in 22 cities
46 helpful votes 46 helpful votes
“Decent Property - But Could Use a Facelift”
4 of 5 stars Reviewed 23 December 2011
1
person found this review helpful

We had stayed at this property when it was a Hampton and were not well pleased. I have to say that since the conversion to a Comfort Inn there have been some needed improvements, primarily an expansion of seating in the breakfast area. It appears that they retained the duvets, a good thing, that Hampton is known for. However, the rooms are in need of an update. The tub in our room had been repaired, very noticeably, and the room design is dated. Also, the rates are a good value for the area, running $30 - $40 a night less than the Hampton's in the area. Overall this property is a very good option for this area.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask lafguy60 about Comfort Inn Greenfield Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fred Cadarette, General Manager at Comfort Inn Greenfield Village, responded to this review
12 January 2012
Thank you so much for your review. We at Comfort Inn Dearborn are continuing to do everything we can to ensure you the highest quality of stay while providing the best value for comparable properties in the Dearborn area. Our hotel underwent a multimillion dollar renovation when becoming a Comfort Inn in October of 2011. While we have made many improvements to the property we always appreciate and welcome suggestions of how we can better serve our valued guests. We will definitely take your thoughts into consideration and you can be assured we will continue to provide the very best to you. Thank you again for your comments and we look forward to having you stay with again soon.
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A Hotels.com Traveller
“très bien”
5 of 5 stars Reviewed 18 January 2012
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

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Additional Information about Comfort Inn Greenfield Village

  • Hampton Inn Dearborn
  • Dearborn Hampton Inn
Address: 20061 Michigan Avenue, Dearborn, MI 48124
Price range (per night):* INR4,250 - 6,822

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