This was an awesome stay. I enjoyed the people working, very nice and calm! This was an awesome stay!

I walked into the building and was greeted with a manager and bell hop arguing loudly outside of the hotel right in front of the main entrance. The front desk assistant who helped me didn't disclose the other information I heard from the desk assistant helping another customer next to me. The elevators were ALWAYS extremely crowded and children were playing on them constantly. The pool and workout room were very far away from the elevators and I had to walk through a sea of people in the ballroom area to reach the workout room. This isn't even the worst part of the hotel, I'll save that for the rooms! The bathrooms were not plush, neither were the towels, bedding, or television. The TV was very old tube type with very few channels. The bedding was course and not fitted well, and the bathroom was just dank with nasty wallpaper and a shower head that peels skin. The door leading to the hallway had a 3 inch gap at the bottom and when people walked by it sounded like they were next you talking while laying in bed. Kids running down the hallway felt like an earthquake. I have experience 120% better service and amenities at a Hampton Inn and it even comes with free Wi-Fi and Breakfast at half the cost! This hotel should not have the Hyatt name!

As a Michigan native I am embarrassed by the sad state of this hotel. Isn't the Hyatt supposed to be a world-class hotel? This place can't have been updated since the 80's. The carpets are torn, patched in obvious ways, and full of cigarette burns. The box spring covers are torn at the corners (in two rooms which I saw, so I expect most of them are like that). The bathrooms are like those old-timey motels,teeny-tiny with a little sink outside the bathroom. Wallpaper is bubbling off the walls. I almost checked out as soon as I saw my room, but was upgraded to a junior suite when I complained. And even that was just barely acceptable.

Redeeming qualities are the nice breakfast with very friendly staff. I feel sorry for them having to work in this old hole.

If you must stay in Dearborn try one of the 3 star hotels. You'll save money and get a nicer room than at this Hyatt.

Once again, came to Detroit to go to the NAIAS (North American International Auto Show). Used Priceline to get a fairly good rate at this Hyatt Regency. Bed had updated linens with triple sheeting, a decorative runner and three accent pillows. True, not many outlets, but there were two on the desk side and one behind the nightstand. Amenities have been upgraded with toothpaste included. NO problem getting a late check out. Everything was in good repair and worked well. In room coffee was pretty good. They still charge for internet, but it isn't outrageous, $9.95 for 24 hours. Looking forward to the future renovations!