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Red Roof Inn Coldwater – reviews, photos

2.0 of 5
348 S Willowbrook Rd, Coldwater, MI 49036
Hotel amenities
Red Roof Inn Coldwater
Ranked #1 of 6 hotels in Coldwater
4.5 of 5 stars 53 Reviews
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53 reviews from our community

    Trip type
Traveller rating
    32
    10
    5
    2
    4
Date Rating
Mishawaka, Indiana
1 review
1 helpful vote 1 helpful vote
“Superb Customer Service, Value and Comfort!”
5 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

After being stuck in the blizzard after New Years Weekend, I was stranded in an unfamiliar area and was beyond consoling. Stopping at a gas station in Coldwater, a kind stranger suggested Red Roof Inn to me because it was obvious that the roads were impassable. I had never stayed at this hotel chain before and was anxious to say the least. I shouldn't have been. The front desk immediately made me feel at ease and gave me an amazing rate. The room was impeccable and offered me everything I could need and more. I couldn't have been more pleased. My stress level from the drive was erased and every staff member was genuinely concerned about the quality of my stay. I will gladly stay at this hotel again and recommend them highly.

Thank You Red Roof Inn of Coldwater for going above and beyond!
Emily Johnson

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Alim razi, Manager at Red Roof Inn Coldwater, responded to this review
27 March 2012
Emily,

Thank you for your kind words. Our staff does indeed care about each of the guests that stay with us, and we are glad that we were able to ease your stress. We hope to see you again soon, and encourage you to stay at other Red Roof Inns as you travel...you will get the same friendly service at all of our hotels!

Alim Razi
General Manager
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Trenton,Mihigan
“Coldwater Red Roof Inn Experience”
5 of 5 stars Reviewed 29 November 2011

My stay of Nov. 14 & 15, 2011 was very comfortable and clean. The staff was very friendly and the breakfast that was available was very good. I would highly recommend this hotel to any traveler.
Ernest J. Zasadny

  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Darlene Z about Red Roof Inn Coldwater
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Alim razi, General Manager at Red Roof Inn Coldwater, responded to this review
1 December 2011
Thank you for your positive comments. Our team tries very hard to make sure each guest has a great experience from check-in to check-out. We look forward to your next visit.
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Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Great room and PETS are welcome”
5 of 5 stars Reviewed 23 November 2011

While it's 13 miles off of I80 it is well worth the drive, especially if you're traveling with pets. They allow dogs, and my dog is 65 lbs.

Room
Great overall. Absolutely no complaints. Nice size, 32" flat screen tv with every cable channel you need. Small microwave and nice size refrigerator in room.

Cleanliness
Outstanding and very much appreciated, especially after a recent bad experience at the Ramada. Bathroom is super clean.

Continental Breakfast
Fruits, breads, juices and coffee were included in the $60/night king size room (November). The coffee wasn't very good but it helped me make it to the nearest Starbucks.

Will definitely stay here again when I'm traveling from DC to Chicago. Pet friendly hotels can be hard to find, especially one that's nice for the pet owners.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sabyreed about Red Roof Inn Coldwater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alim razi, General Manager at Red Roof Inn Coldwater, responded to this review
1 December 2011
Thank you for sharing some thoughts on your recent stay with us. Our goal is a great experience for people…and their pets! I enjoy being able to pass on a review like yours to the staff. We are doing our best to maintain and improve the rooms (new mattresses, flat screen TVs) to ensure a good stay for our guests.
I appreciate the feedback about the coffee. A new brewing system should be in place in the lobby before your next stopover between Chicago and DC. Starting in December every room will also have in-room coffee service. The new single-cup machines have disposable filter trays, ensuring a fresh, clean experience each time you brew.
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Chicago, Illinois, United States
Reviewer
4 reviews 4 reviews
“The nicest staff you could ever have.”
5 of 5 stars Reviewed 8 November 2011

A few friends and I had booked this hotel through priceline, based on its great customer reviews, and I need to let everyone know how great a staff this hotel has. We had booked our stay about 5 days in advance, and while we were on our way from Chicago to Coldwater, we called up the hotel to be sure that we still had our booking. Unfortunately, priceline had never sent the confirmation to the hotel, so when we called, Dwayne/Dwight, did not have our booked room. They were infact out of the rooms that we had booked. Dwayne/Dwight was extremely helpful, even going as far as telling us a quicker route to the hotel than the one we were taking with our GPS. He ended up setting us up in a really nice room at the hotel, and had a great conversation with us. Every morning when we were leaving he would greet us from the desk and told us to have fun. When we would come back at night, he would greet us again and asked how the day went. There was another girl who would work during the daytime, and she was extremely nice as well, but I sadly forgot her name! Our rooms where very quaint, and when we left for the day on saturday, when we came back the maids had made the beds, and actually, arranged my one friends pillow and stuffed dog very nicely on the bed. I will definately be staying at this hotel again in the future. As an added plus, the Little River Railroad runs directly behind the hotel!!!

  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by Tiffany S for Coldwater
Ask Tiffany S about Red Roof Inn Coldwater
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Alim razi, General Manager at Red Roof Inn Coldwater, responded to this review
1 December 2011
Thank you for your kind words. I have shared your comments with Dwain and Brianna. These two, as with the rest of our staff, take their jobs and your comfort seriously. We take pride in going out of our way to provide the best service possible, and I’m glad we were able to make your stay an enjoyable one, despite the mix-up with the reservations. We look forward to having you and your friends with us again on your next trip.
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Madison, Indiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
“clean rooms, friendly staff”
5 of 5 stars Reviewed 1 November 2011

Needing a place to stay while traveling, I stopped at the Red Roof Inn at Coldwater, MI at about midnight. The desk clerk was friendly and showed me a room before I committed to staying there. Rooms were very clean, bathroom was as well. Rate was extremely inexpensive. Had been staying at the Comfort Inn in Coldwater, but will forever be a patron of the Red Roof Inn.

  • Stayed October 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask melissa r about Red Roof Inn Coldwater
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Alim razi, General Manager at Red Roof Inn Coldwater, responded to this review
1 December 2011
Thank you. We enjoy hearing positive comments from our guests about their stay with us. The housekeeping staff works hard to provide the cleanest rooms in the city, and they were encouraged when I shared your comments with them. Thank you for choosing us to be your new home-away-from-home in Coldwater.

Next time you’re in town, don’t forget to take advantage of our free access to the Anytime Fitness center across the street from the hotel.
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Additional Information about Red Roof Inn Coldwater

  • Coldwater Red Roof Inn
Address: 348 S Willowbrook Rd, Coldwater, MI 49036
Price range (per night):* INR3,467 - 4,026

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