Stayed here one night. Hotel staff was very friendly and helpful. One note of concern. We were in a handicap accessible room and I fell getting out of the bath tub. My granddaughter almost fell as well but was able to catch herself before she hit the tile floor. The false (raised) bottom in the tub makes the step out onto the tile tricky and the tile is very slippery.

Called and made reservations without having any idea what this site was like.
We were SO pleased with this hotel. The hotel inside and out was clean, clean, clean.
Our only issue was the wireless connection was too weak...but...the rest was too positive to knock it down.
I would recommend a stay with no hesitation.

We stayed at this hotel on two separate occasions. The rooms were clean and average size for a Holiday Inn. The room rate included a very nice continental breakfast in the main lobby area. The pool temperature was warm and we were the only ones in there using it. The staff was friendly and helpful. Would stay here again.

My fiancee and I went away for a weekend and we try to go to the HIE once a year. We will go back, but only because they did help on the second night.
When we arrived the key card machine was broken so they gave us 1 "emergency" card key that was their only backup.
We had a jacuzzi room with a king sized bed. The room was non smoking, but you could smell smoke from down the hall, and the weatherstripping was gone from the door so you could see light around 3/4 of it and hear whenever anyone walked by. We reported the problems to the front desk including when some room down the hall was smoking stink weed.
The internet wouldnt stay connected wirelessly and repeated calls to tech support had them repeating the same steps over and over again just to finally reset the gateway/router to get us online for a little bit.
The next morning my fiancee took a shower, I waited about 45 minutes and tried filling the jacuzzi tub so I could soak. (Im disabled and have 2 bad knees and a bad back). The water was lukewarm at best and got cold from there. We reported it to the front desk again and they said wait an hour or so. We took off to do some shopping (love the used book store downtown). Came back 4 hours later and tried again. water was still lukewarm and the front desk said the same thing to wait a while. The internet was still acting up again and I had enough. I ran the hot water only in the tub, filled the ice bucket, and took it up to the front desk. The front desk said they couldnt do anything for us. I called the 800 number and reported all the problems and went to dinner. when we arrived back the front desk called and said we were being upgraded to a suite (this being 8pm on saturday night) and the second night was free. Internet stil acted up (brand new gateway FX series laptop and older dell laptop).
We did sleep well and the water was hot up there. We will definently do it again next year., though hopefully they dump the internet provider and fix their hot water heaters.