Our stay at the “Extended Stay America” hotel had both good and bad moments. The staff at the front desk was functional, but not real friendly. The motel was very good about making and changing reservations though. The air conditioning in the first room we had didn’t work, so they moved us to another room very quickly. The second room was a bit larger and the air worked fine, but the room was dirty and the shower curtain had mildew all around the bottom. The room also smelled very smokey, so my wife purchased some Lysol and “Fabrezze” at the local Wal-Mart and cleaned the shower herself. The halls were very dirty and there was a $4.99 charge for “in room” internet service for the length of your stay. We have stayed at many hotels across the country and have never had to pay for internet service. I think if you are a guest in their establishment then the internet should be free. There was no free continental breakfast in the lobby because each room has a small kitchen. There is no free newspaper, either out side your door or in the lobby. There is no dishwasher in the rooms so that meant all of the dishes have to be done by hand. Something we haven’t had to do in years. The prices are not much cheaper for all the little things you don’t receive at this motel. I don’t think we would stay there again except in an emergency. For my money I will stay at the La Quinta Inn across the parking lot. The cost is about the same and you get all the amenities.

I was visiting friends in the area and didn't want to drive home so I stayed here on a Friday night. Got an internet rate of $49.00 for a king suite. Check-in issues - people in front of me had reservations but could not be found in the system (reservationist had them coming in two days later, finally resolved). I was given a handicapped room which I accepted until I found it had a bad smell. I asked to be switched. The only room left at that point was a queen suite. I waited for someone to physically go up and check if it was clean because it didn't show up in their system. None of this stuff was a particular bother to me, it was all handled well. It's more for reference than anything else. Anyway, after settling in I kept getting static electricity shocks everytime I touched metal because it was so very dry in there. Turns out the bed was very uncomfortable. Dried out and unable to sleep I tossed and turned all night. I suppose I should have got up and filled the tub and sinks to create some humidity. Any other time of the year, this would not have been a problem. The staff is accomodating and tries hard. Hotel was clean and quiet even though sold out. It's in a safe area with lots of stores and restaurants. All my issues could have been resolved except for the bed. If you are the type that can sleep anywhere, you may not have a problem with the beds. In that case, this hotel provides a lot for the money.

Stayed the last two years here newer hotel full kitchen and recliner chair. Great for the Buisness travler or small family