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Red Roof Inn Benton Harbor – reviews, photos

1630 Mall Drive, Benton Harbor, MI 49022
Hotel amenities
Red Roof Inn Benton Harbor
Red Roof Inn Benton Harbor
Red Roof Inn Benton Harbor
Red Roof Inn Benton Harbor
Red Roof Inn Benton Harbor
Red Roof Inn Benton Harbor
Ranked #4 of 10 hotels in Benton Harbor
4.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    5
    11
    4
    2
    5
Date Rating
Hampshire, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Good Service, great price.”
4 of 5 stars Reviewed 7 November 2011
1
person found this review helpful

We stayed at the Red Roof Inn and the location was picture perfect right off the expressway. There were many restaurants within walking distance, there were way to many stores for shopping and there was even a movie theater down the block. The price was just right for us, our trip was for a wedding and most of the wedding guests over paid for their stay. What we spent for 2 days, was musch less then the cost of their 1 day stay. With todays economy, folks need to spend a little more time researching for deals... We drove 12 minutes to get to the ceremony and reception.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Milly R about Red Roof Inn Benton Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MrBlock, General Manager at Red Roof Inn Benton Harbor, responded to this review
14 April 2012
So glad to hear we met our goal of service and value. Thank you for the feed back.
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Alexandria, Egypt
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great for the price”
4 of 5 stars Reviewed 2 November 2011

It was very clean and I got the reservation from price line at 49 a night and the front desk actually gave it to me for 44$ a night. Very clean room no breakfast but that's ok for the price. Close to lots of stores and eating places

Stayed November 2011, travelled on business
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Ask drew0911 about Red Roof Inn Benton Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MrBlock, General Manager at Red Roof Inn Benton Harbor, responded to this review
14 April 2012
Thank you for the comment. We always try to be the best dollar to dollar value in the business.
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Spring Grove, Illinois
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Nice Stay”
4 of 5 stars Reviewed 1 November 2011

The staff was very friendly, room was clean and comfortable, wi-fi worked well.The price was very good several restaurants, gas stations nearby with easy access on and off the expressway.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Del H about Red Roof Inn Benton Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MrBlock, General Manager at Red Roof Inn Benton Harbor, responded to this review
14 April 2012
I'm happy everything was to your approval. I thank you for your business.
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manasquan
Top Contributor
58 reviews 58 reviews
Reviews in 52 cities Reviews in 52 cities
26 helpful votes 26 helpful votes
“This hotel was VERY good!”
4 of 5 stars Reviewed 1 October 2011

We found plenty of tractor-trailer parking in the rear of the hotel, as well as it was pet-friendly at no extra fee. (In fact, all Red Roofs are pet friendly and pets stay free.) The front desk was very accomodating with giving us a room close to the truck and meeting all our needs. Internet service was excellent in all rooms. And there is a pancake restaurant next door for breakfast. We found the room to be neat, clean, odor free, and spacious. Even the cat was happy there! Would recommend this hotel to anyone staying in the area.

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ginny110411 about Red Roof Inn Benton Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MrBlock, General Manager at Red Roof Inn Benton Harbor, responded to this review
14 April 2012
WOW! Thank you so much for the feedback. Hope to see you again soon.
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Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“The good, the bad and the ugly”
2 of 5 stars Reviewed 29 August 2011

Well, there are pros & cons to this place. In the first place, it's not a hotel, it's a motel: you drive right up to your room and park outside your door.
Pros: The desk clerk was friendly, if not downright flirtatious, but perhaps he was just trying to make conversation (or get a date). The room was very clean, and the bed neatly made up. The grounds are also very clean. The mattress (the part that I slept on) was very firm and comfortable.
Well, that's about it for the pros.
Cons: The parking lot is in horrid condition: deep, staggering potholes everywhere and cracked, badly scarred paving throughout. The building has seen better days...maybe it looked good thirty years ago (and only thirty years ago). The office is extremely difficult to find; it's not marked, and I had to walk around the entire building before I found it. The towels were not the best quality: rough & scratchy (I usually bring my own, which really helped on this trip). The mattress had NOT BEEN TURNED (a big pet peeve). The side nearest the nightstand was very depressed; I had to sleep on the other side of the bed.The air-conditioner decided to fall apart during the night, and stopped working completely. It then proceeded to leak water all over the carpet; I had a huge puddle under it the next morning when I awakened. When I brought this to the attention of the checkout clerk, she really didn't seem to car. Well, it's been a hot summer, she said. Well, guess what honey, that's not my problem...but apparently maintenance didn't seem to be her problem, either.
The BIGGEST CON OF ALL is the price they charged me for the room: $86.00 USD. Bloody unbelievable, and completely outrageous. They should be charging $26.00 USD and be grateful. This place is OVERPRICED AND NOT WORTH THE BOTHER.

Room Tip: Air-conditioners break down often. The towels are rough. Mattresses are not turned.
See more room tips
  • Stayed August 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask ciaobello552001 about Red Roof Inn Benton Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MrBlock, General Manager at Red Roof Inn Benton Harbor, responded to this review
31 August 2011
Thank you for sharing your thoughts. Corrective measures have been taken to repair the a/c and the parking lot issues. As for our rate, I can assure you that if you do a price comparison for the area you'll find we are very fairly priced for the market. Please know that I value you as our guest and appreciate your business.
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Additional Information about Red Roof Inn Benton Harbor

  • Benton Harbor Red Roof Inn
Address: 1630 Mall Drive, Benton Harbor, MI 49022
Price range (per night):* INR2,740 - 5,089

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