We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Americas Best Value Inn- Benton Harbor – reviews, photos

2.0 of 5
798 Ferguson Drive, I94 Exit 28, Benton Harbor, MI 49022 (Formerly Howard Johnson Benton Harbor)
Hotel amenities
Americas Best Value Inn- Benton Harbor
Ranked #6 of 10 hotels in Benton Harbor
4.0 of 5 stars 4 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

4 reviews from our community

    Trip type
Traveller rating
    1
    2
    1
    0
    0
Date Rating
Neenah, Wisconsin
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Pluses and Minuses”
3 of 5 stars Reviewed 29 May 2012 NEW

We did not have a reservation; arrived around 10 pm at the end of our first day of a drive-around-Lake-Michigan trip over Memorial Day weekend. We were a bit surprised at the approximately $100 cost of the room (including tax and AAA discount), but we were exhausted and in no frame of mind to quibble over it.

Once we were settled in our room, we noticed a few things that didn't make us very happy.. the bathroom wasn't very clean, including a dirty washcloth crumpled in the corner by the sink. The vent ran, but didn't actually do anything to clear shower steam. There was just a rusty hole in the ceiling where the heat lamp bulb would have been. In the bedroom, there was black mold or mildew-looking stuff in the corner of the ceiling above the air conditioner, as well as loose and falling plaster, water stains, wallpaper falling off the wall and cobwebs. While these things sure didn't please us, we were way too tired to hassle with it at this point and figured we would discuss it with the hotel staff in the morning.

Now, for the positive: the bed was VERY comfortable, and we both slept very well. The pool and hot tub were very clean and well-heated. They have one of the old-school pools that actually goes to 9 feet on the deep end.. not easy to find these days! Every member of the staff we interacted with was very friendly and as helpful as they could be. We spoke with the girl at the desk in the morning about the charges for our room- our feeling was that while things weren't horrible enough to make us leave (we are not overly picky people), we did not feel that it was a $100/night motel room. So, we requested a discount on the cost of our room. The girl at the front desk, while unable to issue the discount herself, was very apologetic and took our cell number and email, and promised to pass both along to the manager- she said we should have a response from him within the day. He did send us a very nice email addressing the problems and refunded us approximately half the cost of our room.

So to summarize- we feel that this is an okay place to stay, and the staff really seem to be doing the best they can with the resources they have available. We would stay there again, so long as the cost of the room was commensurate with its quality.

  • Stayed May 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask WiscoVacay about Americas Best Value Inn- Benton Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Wayne, Indiana
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Cheap, but good.”
4 of 5 stars Reviewed 26 May 2012
1
person found this review helpful

A good place to stay for an inexpensive price. With a pool, hot tub, breakfast, fitness center...definitely worth 50 bucks. A little worn down and used, but again, worth the 50 bucks. Close to the beach.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask scully4946 about Americas Best Value Inn- Benton Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
US
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great value”
5 of 5 stars Reviewed 24 May 2012
1
person found this review helpful

I was at this hotel again recently while traveling for work. It was a great value. The place was very quiet. The pool and hot tub were very relaxing. I have stayed here before while traveling through and you can definitely see improvements to the entire facility. I was told they had new owners and it appears to be someone that cares about the facility and hope they will continue to make it better as time goes on.

  • Stayed March 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Gnat76 about Americas Best Value Inn- Benton Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paw Paw, Michigan
1 review
“GREAT PLACE TO STAY!!!”
4 of 5 stars Reviewed 3 May 2012

We stopped here with our kids because we seen that they had a indoor pool. The kids swam and my husband and I sat in the hot tub that was so relaxing. The people their where so helpful and made our stay stress free and relaxing. It was really quite when it was time for bed and the room was very clean. We will defiantly be back.

Stayed March 2012, travelled with family
Was this review helpful? Yes
Ask Nancy L about Americas Best Value Inn- Benton Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Also consider these accommodation in or near Benton Harbor

64% recommend
"Clean, budget hotel"
Show Prices ABS:HotelCheckRates-d234896?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoConsider
Days Inn Benton Harbor, Benton Harbor
2.0 of 5
85% recommend
"Clean and Quiet"
Show Prices ABS:HotelCheckRates-d89953?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoConsider
52% recommend
"The staff made the difference."
Show Prices ABS:HotelCheckRates-d254775?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoConsider

Been to Americas Best Value Inn- Benton Harbor? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Americas Best Value Inn- Benton Harbor

798 Ferguson Drive, I94 Exit 28, Benton Harbor, MI 49022 (Formerly Howard Johnson Benton Harbor)
Price range (per night):* INR1,845 - 4,865

Owners: What's your side of the story?

If you own or manage Americas Best Value Inn- Benton Harbor, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Americas Best Value Inn- Benton Harbor
Show the lowest price for this hotel (from our partners)
Show Prices