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Valu Inn – reviews, photos

2.0 of 5
6285 Westside Saginaw Road, Bay City, MI 48706 (Formerly Knights Inn Bay City)
Hotel amenities
Valu Inn
Ranked #10 of 12 hotels in Bay City
2.0 of 5 stars 15 Reviews
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15 reviews from our community

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Livonia, Michigan
1 review
“Absolutely Horrible - MAJOR BED BUG PROBLEM!”
1 of 5 stars Reviewed 21 November 2011

The low rate is definitely a plus, but what we didn't expect were the 'friends' we had waiting for us in TWO rooms. Our first room (room 109) had bed bugs between the box spring and mattress. We talked to the desk clerk (who was at least polite) and we were quickly sent to a second room. I also asked if they had any reports of bed bugs. The clerk said "no".

On to our second room. Unfortunately, after examining the box spring our second room also had bed bugs! More so than the first! We couldn't beleive it. Anyways, we promptly went back to talk to the clerk, who looked surprised but was apologetic. I asked again if they had any bed bug reports and this time the clerk said "yes, a few months back but we took care of it". OK - so now the truth comes out. Regardless, the third room looked OK but just because we didn't actually see them doesn't mean they weren't there.

Last, the hot tub building is closed off and caving in. Same with the pool area. If you have kids keep them away from these areas as they are NOT safe. In fact, the plastic windows in the hot tub area are actually blowing out of their frames onto the grass area in front of the rooms as a result of the collapsing structure.

Bottom line: stay away! Even FREE isn't worth the trouble of bringing bed bugs home!

  • Stayed November 2011, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
1 review
“Better than I expected”
3 of 5 stars Reviewed 9 September 2011

I am from Florida. Been there all my life. Went to a friends wedding at Bay city. Stayed at this hotel. I don't know why people are complaining about it. Sure it is not a luxury hotel, but believe me its cheap and reasonable. I have stayed at many budget motels in California, Florida, etc. they were worse than this and they don't even have a coffee maker in the room neither breakfast. To my surprise, this motel had fridge, microwave, coffee maker etc. and breakfast in the morning as well. I stayed 4 nights and I must say it is better than lot of motels.

Room Tip: If you are planning to stay couple of nights for cheap and in safe place,then this motel works best.
See more room tips
  • Stayed August 2011, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Arthur M about Valu Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoystown
1 review
“Stay away-dirty; has lots of spiders"”
1 of 5 stars Reviewed 29 September 2010

We stayed one night and had booked through Expedia, so we were unable to cancel at the last minute. Our room was dirty, there was used soap in the tub, no towels, and only one pillow. The desk clerk was a nice young man who was very apologetic. He advised we would be able to watch fireworks from our balcony. When we opened the door to the balcony, there were spiders everywhere. We closed the door and watched through the glass. Next morning in better lighting, we saw cobwebs between the furniture and under the air conditioning unit (which did not work). He did offer a discount when we checked out, but that turned into a nightmare with my credit card when the manager would not allow the credit to be taken off my card. Eventually, Capital One settled this in our favor.

  • Stayed July 2010, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Dewitt
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“Stay Away! Extremely rude owner! Will swindle your money!”
1 of 5 stars Reviewed 18 August 2010

Stayed here during the month of July and it's the most awful place I have ever been in! They advertised free "high speed wireless internet" which wasn't working at all. The bed was broken. The room and the bathroom were extremely dirty! Blood stains on the patio door. Carpets hadn't been vacuumed in ages! The owner who worked the front desk was rude from the start. We left after he refused to change our room and wouldn't offer a refund either.
After I got my credit card statement, I saw that I was charged twice for the room. I called and was told that it will be taken care of. It's been over a month and still haven't gotten my money back. Stay away from this hellhole by all means!

  • Stayed July 2010, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask MatGebhardt about Valu Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave Patel, Manager at Valu Inn, responded to this review
26 August 2010
Guest made reservation online, after spending over an hour in the room, came for a refund, front desk told the guest to cancel reservation through the booking agent, the booking agent refused to cancel because it was non refundable,guest was charged once, if a guest is charged twice, they can dispute the charge with their bank and would thus get a credit, guest did not do that. I am sorry he was disappointed with the room.
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Flint, Michigan
1 review
1 helpful vote 1 helpful vote
“BEWARE!!!! OWNER IS A THIEF!!!”
1 of 5 stars Reviewed 27 July 2010
1
person found this review helpful

I needed a hotel room on very short notice. I realized that every hotel room in Bay City was booked due to the Tall Ships Celebration in town. Against my better judgment, I booked this hotel room. I knew not to expect much due to this place’s reputation and I know you get what you pay for. I figured it was only for a night and all I needed the room for was to shower and about 6 hours of sleep, so what is the worse that could happen. On top of everything being dirty, the owner over charged my credit card.

I checked out early and thought everything was OK, then noticed the extra charges 2 days later. I have called several times to speak with him and he never called me back. I finally got a hold of him and faxed him the info showing the extra charges. He said he would fix it. 2 WEEK LATER HE STILL REFUSES TO FIX IT! I’ve called back and he answers the phone and lies and says that he is not there; he even hung up on me. I can not believe this could happen with a national chain hotel. I’ve contacted the national office and they promised me a resolution. I have contacted the BBB! Please do not fall victim to this place.---JM

  • Stayed July 2010, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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Ask Jmarti41 about Valu Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave Patel, Manager at Valu Inn, responded to this review
26 August 2010
Every hotel was full in the surrounding area, including the this Knights Inn, the guest showed up and was begging for the room, there was a room that was off market and the guest said he did not care as long as there is a bed and a shower and he checked the room before he rented. After about 6 hours, taking shower and taking a nap, decided to travel further and wanted a refund. He was refused a refund and he was not charged twice. If he was charged twice, he would have disputed the charges with his bank, which he never did.
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Additional Information about Valu Inn

  • Econo Lodge Bay City
  • Bay City Econo Lodge
Address: 6285 Westside Saginaw Road, Bay City, MI 48706 (Formerly Knights Inn Bay City)
Price range (per night):* INR2,293 - 3,691

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