Great stay with one exception! I stayed at the Marriott Courtyard in Worcester last week for six days on business travel. The reservation was booked through our Corporate Travel agent. Upon arrival the check in experience was overall good. The desk clerk was friendly and had my reservation in order making it very fast and efficient. I was working varied hours through out the week and staff was very friendly and helpful in getting my room cleaned and stocked while accommodating my odd hours. The room was great, clean and fresh with everything in working condition. My only downside was at checkout. I checked out at 3:15 AM and the lady at the front desk could not have been any more rude. I was obviously a burden to her in asking for a copy of my folio and she was absolutely sure to let me know what an inconvenience I was to her. I questioned my bill as my group was listed as UMASS instead of my company and I was abruptly told I had made my reservation wrong. I was charged $189.00 per night but quoted a group rate of $135.00 on my reservation under our company rate. When I told the clerk this she told me "no" and acted like I was lying to her refusing to look at my travel itinerary from the travel agent. No offer to fix or adjust the folio at all. I was a loyal Marriott guest with Platinum status for many years but after several bad experiences like my checkout here found my way to the Hilton brand and it looks like I will remain a Hilton customer going forward still. The worst part of this was the stay was fantastic up to this point and I had planned on telling the clerk I would be happy to return to Marriott for future stays until she greeted me with her horrible attitude.

This was a convenient place to stop over for one night on the way home from vacation. It was very convenient off and onto the highway. Since it was a weekend, there was virtually no traffic to deal with. We had dinner one block away at a nice restaurant. The hotel was clean and there was nothing I can think of to complain about.

not sure it was worth the money, though. For the money, should definitely have a refridgerator, perhaps even a microwave. The hotel was clean, the staff was good but not great. Breakfast at the hotel was good, but pricey--$45 for four, buffet, with an option for fried or poached eggs. Food was good, though.

Hotel was fine. Nothing great, but the staff was nice. There is a restaurant just down the street that will deliver, but getting home after delivery stopped left minimal options. I ended up walking down to pick up my food and though I'm sure the area is fine, I found it a bit creepy to walk by myself. As others have mentioned a car is a must.