Our first time in Worcester. We went to see Bob Seegar at the DCU Center. Hotel was within walking distance of both the Center and lots of nice restaurants and bars. Very convenient being right off the interstate. The staff was friendly and helpful. Would stay there again.

Very old rooms, I was put in an ADA room (103) cushions on chairs dirty, extension leads on all outlets, very tired in need of complete renovation.

The big fly swarming over us should have been enough of a sign that it was going to be a long night!   We stayed in room 202 and the floor looks like a dorm setup which was kind of cool.  I later found out that this is the floor they serve complimentary breakfast.  The room was very nice upon first glance.  The closets are very small and there was yet another fly but this one was dead in the window sill.  The room smelled clean, almost the smell of a pool.  The bathroom has to be one of the cleanest I have ever been in.  The light bulb in the reading nook was broken and kind of hanging and the wires were exposed, which could be a safety hazard.   Once again I found hairs in my bed.  I took pics this time.  The manager on duty, Neil, took my concerns very seriously and when I came back from dinner he was sending someone up to change the sheets.  While I waited I pulled back the sheets only to be horrified to find a bloodied dried up sticky like substance.  I immediately went back downstairs and he sent someone up Luis I believe was his name.  This poor guy had no idea what his night would hold.  As he got ready to change the linen, there was another bloodied, dried up sticky like substance on the comforter.  I was actually told by a staff member that this happens all the time.  They moved me to room 404 which yet again I found a hair in one of the beds.   I would not stay at this hotel again nor would I recommend it to anyone.  By the way this was not my choice for our stay but forced to stay here due to cheer competition.  On the other hand, the manager on duty, Neil was more than accommodating and so was Luis.  

We'd booked this hotel for Family Weekend at Holy Cross, and when a foot of snow was predicted, we decided to head back to NJ rather than get stuck. The hotel staff was very helpful in allowing us to depart early without charging us for the second night. Apparently this is a bonus for Hilton Honors members who book directly with the hotel; a very nice perk.
Overall, the hotel has a great location -downtown Worcester, easy highway access. Rooms are comfortable, clean, appointed as promised. Good breakfast. Exactly what we needed