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Hampton Inn & Suites Westford - Chelmsford – reviews, photos

2.5 of 5
9 Nixon Road, Westford, MA 01886
Hotel amenities
Hampton Inn & Suites Westford - Chelmsford
Hampton Inn & Suites Westford - Chelmsford
Hampton Inn & Suites Westford - Chelmsford
Hampton Inn & Suites Westford - Chelmsford
Hampton Inn & Suites Westford - Chelmsford
Hampton Inn & Suites Westford - Chelmsford
Ranked #2 of 3 hotels in Westford
4.0 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    17
    18
    5
    2
    0
Date Rating
Houston, Texas
1 review
1 helpful vote 1 helpful vote
“Excellent Hotel for Disabled Persons”
5 of 5 stars Reviewed 21 December 2011
1
person found this review helpful

This hotel goes out of its way to assist the handicapped. My family has stayed at this location for the last 5 years during Thanksgiving. My sister made a reservation for a specific handicapped room so my mother would have a short walk to her room. But when a current handicapped visitor decided to extend their stay in that specific room, they showed my sister other handicapped rooms to find one that suited best. We then requested a wheelchair for use within the hotel and the manager went to another Hampton Inn on Thanksgiving Day itself to get one for us. They truly did what they could to make our stay comfortable. Since we did not leave until the following Monday, I was also pleased to see this hotel hired the handicapped for simple part-time cleaning work. Anyone who knows someone struggling with disabilities needs to support this hotel. I HIGHLY RECOMMEND THIS HAMPTON.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Antonio, Texas
Top Contributor
84 reviews 84 reviews
Reviews in 37 cities Reviews in 37 cities
26 helpful votes 26 helpful votes
“Clean room. Road noise. Horrid breakfast on nasty cheap plastic plates.”
3 of 5 stars Reviewed 17 December 2011 via mobile

In the states there has gotten to be this trend to not have decent or simple food for breakfast. Instead, like this Hampton, many perhaps most American hotels now put out a wide selection of inedible, low-quality manufactured foods, and give customers plastic plates and forks to eat with. PLASTIC! It's really horrid, and anyone used to even the crappiest European hotels would be mortified. Also, bad bad coffee. I swear to never rank any hotel that inflicts this on guests higher than 3 stars. The rooms were clean of course though.

  • Stayed December 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bisbee, Arizona
Top Contributor
147 reviews 147 reviews
Reviews in 69 cities Reviews in 69 cities
241 helpful votes 241 helpful votes
“Solid Hotel”
4 of 5 stars Reviewed 15 December 2011

I stayed here while attending a meeting at IBM's briefing center. You cannot get a better location for that! The IBM center is across a small bridge... with perhaps a 2 minute walk.

The staff was friendly, the rooms clean. The Wi-Fi was fast... what more can a business traveller want?

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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CA
Senior Contributor
26 reviews 26 reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
“Comfortable Stay”
5 of 5 stars Reviewed 30 November 2011

This was an excellent Hampton Inn. Very clean and comfortable. Good place to stay overnight when traveling for vacation or business along Route 495. All the staff (front desk to housekeepers) were friendly and courteous. As at most Hampton Inns, the beds are very comfortable. It was very quiet and had a good breakfast included. Bring your swim suit as there is an indoor pool and a small workout room. There are a number of restaurant choices in the area. Free WiFi.
The hotel is just off 495 but is a little difficult to find. Use your GPS. The hotel is set way back on a small road just after Chili's Restaurant.

Room Tip: Ask for a room away from the highway side of the hotel.
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Moonstone07 about Hampton Inn & Suites Westford - Chelmsford
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Baltimore, MD
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“No quiet to be found in this hotel”
2 of 5 stars Reviewed 28 November 2011

I checked in and had a top (4th) floor room, which I was happy about. However, upon entering the room I realized they had me in an adjoining room, with the adjoining room door even with the pillows on the bed. This does NOT work for me. Why hotels have more than just a handful of adjoining rooms is beyond me, particularly a business hotel like this one. I asked to be moved to a non-adjoining room, and they did so - they put me on the 2nd floor. I sat down at the desk, started to work on my computer, and what sounded like King Kong began walking around in his room above me - the very reason I ask for a top floor room. (Why people can't move quietly about their hotel room, I will never know. I can tell you that a guest below my room would never know I am in it.) I asked to be moved back to the 4th floor, to a non-adjoining room, and they did so. The last nail in the coffin happened at bed-time. As other reviewers have stated, this hotel is 50 yards off of the interstate, and the windows are not soundproofed. Even with turning the AC fan on, you cannot drown it out. Semi trucks sound like helicopters buzzing the hotel in the middle of the night. This could be fixed - Hampton Inn could invest in soundproof windows (a window inside of the existing window) - but as it stands now, the entire interstate facing side of the hotel is uninhabitable. Also, as an aside, the mattresses have these cheap covers on them that instantly become untucked and lumpy as soon as you turn over. The moral of the story is that it's hard to find a room in this hotel if you are sensitive to noise.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Hampton Inn & Suites Westford - Chelmsford

  • Hampton Inn Westford
  • Westford Hampton Inn
Address: 9 Nixon Road, Westford, MA 01886
Price range (per night):* INR6,319 - 9,954

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