Be aware of this hotel. The first room we got was very moldy, had wet walls, was dark and smelled very very bad. We were not able to breathe and got a headache within 10 minutes. We were standing outside the room, thinking what to do and where to go, when the manager passed us. We called him to the room and the first thing he said was "it's stinky, right?". HE KNEW EXACTLY WHAT WAS GOING ON.
Then they moved us to another room, which was smelly too (turned out this room was recently painted), and filthy. The fridge was gross, brown stains on my pillow, toilet was clogged and dust everywhere. We complained again and they said we were the first to complain. They just listened to us, nodded and smiled, but they really didn't care!
Please think twice before choosing this hotel, it's not worth it.
Because of this experience we will never stay in any Econolodge again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 October 2011
Dear Guest,
Thank you for choosing EconoLodge Inn & Suites for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:
• The manager was approached about his responsibility to present a proper establishment to the best of his ability.
• Housekeeping received additional training in the level of cleanliness required of them as our employees.
• Maintenance was informed of the problem you encountered with the toilet and instructed to fixing it.
I hope that the next time you visit our area, you will reconsider your decision never to stop here again and stay at EconoLodge Inn & Suites. We take our reviews very seriously, and I think you will be greatly pleased.
Sincerely,
Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC