The rooms are comfortable and it seems they have remedied the heaters. Was there for a conference and the food they served was not that great. Many of my party complained its not up to par. Looks like the leftovers were recycled for the meals the following day. Steak became steak soup the following day, cold cuts became Italiano subs the following day.

I stayed here for 5 nights in December 2011 and found it a very pleasant place to stay. It was perfectly located for my business and also convenient for the interstate and Mass Pike. The bed is probably the most comfortable I have ever slept in and the rooms were first class. The bathroom toiletries were excellent. The bar is a very pleasant place to relax, have a drink and eat dinner and the breakfast buffet was excellent.

Only small complaint was that I arrived at 10.30pm on a Friday evening and the only refreshments I could get hold of was a bottle of soda from the hotel shop.

Otherwise I look forward to my next visit

There are a number of good reasons to stay at this property, not the least of which is the reliability of the Doubletree brand. Westborough is a flexible location between Boston & Worcester. It is easily accessed from the junction of I-90 (the Mass Pike) and I-495. The rooms are comfortable and well appointed. The bed was plush and overwhelmed with pillows. The bathroom boasted a generous assortment of Crabtree & Evelyn products and the inroom coffee maker was accompanied by Wolfgang Puck coffee. I still don't understand why full service hotels such as this one charge for internet access in the room while value oriented chains with fewer features provide it for free. The staff was pleasant and efficient everywhere we had contact with them. The restaurant offered a nice buffet breakfast (our package included it with the rate) and a bar with high priced drinks. There was a decent fitness center overlooking a nice, not so cold water pool. A fixture problem in our bathroom received prompt, successful attention from the engineer. Very impressive.
I don't know who picked the carpet for the corridor on the 4th floor, but it's positivley dizzyfying. If you lose your balance easily, don't look down while walking here.
Enjoyed the experience and would surely return to this hotel if in the area again. Especially knowing there's a warm chocolate chip cookie waiting for me upon arrival.

Upon spending three nights at the Doubletree in Westborough, I would definitely recommend this hotel if you're in the area. The rooms are large, although the design skimped on the bathroom space which has very little counterspace. The quality of soap, shampoo, etc. is great and the towels are generous.

My wireless Internet service in the room --- which isn't free, by the way --- was pretty poor. Each evening, the connnection dropped multiple times.

Loved the grym, which has elliptical trainers, treadmills and stationary bikes with tv consoles. Other equipment available includes a few weight machines, a plethora of free weights in varying poundage, two benches, mats and fitness balls.

The restaurant offered a fair variety of dishes (some vegetarian) and was surprisingly quite good. However, of the three nights I dined there, the service was very slow, with the wait for food (one night two bowls of soup and an appetizer) being 30 minutes on average. If you want bread while waiting, you'll have to ask for it; the waitstaff won't volunteer it.

Finally, the location is extremely isolated, with nothing but an office park around. There are no other restaurants, convenience stores or drugstores nearby. So you'll definitely want to have a car (I didn't). The hotel shuttle service is accommodating, but books quickly so you should plan ahead if you need this service