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Doubletree Hotel Boston/Westborough – reviews, photos

3.5 of 5
5400 Computer Drive, Westborough, MA 01581
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Doubletree Hotel Boston/Westborough
Ranked #2 of 8 hotels in Westborough
4.0 of 5 stars 88 Reviews
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88 reviews from our community

    Trip type
Traveller rating
    22
    39
    19
    5
    3
Date Rating
Worcester
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Good business hotel, great facilities”
4 of 5 stars Reviewed 11 January 2012

I stayed here for 5 nights in December 2011 and found it a very pleasant place to stay. It was perfectly located for my business and also convenient for the interstate and Mass Pike. The bed is probably the most comfortable I have ever slept in and the rooms were first class. The bathroom toiletries were excellent. The bar is a very pleasant place to relax, have a drink and eat dinner and the breakfast buffet was excellent.

Only small complaint was that I arrived at 10.30pm on a Friday evening and the only refreshments I could get hold of was a bottle of soda from the hotel shop.

Otherwise I look forward to my next visit

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Katharine13 about Doubletree Hotel Boston/Westborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston, NY
Senior Contributor
21 reviews 21 reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
“Worthwhile Choice in A Business Park Area”
4 of 5 stars Reviewed 5 January 2012

There are a number of good reasons to stay at this property, not the least of which is the reliability of the Doubletree brand. Westborough is a flexible location between Boston & Worcester. It is easily accessed from the junction of I-90 (the Mass Pike) and I-495. The rooms are comfortable and well appointed. The bed was plush and overwhelmed with pillows. The bathroom boasted a generous assortment of Crabtree & Evelyn products and the inroom coffee maker was accompanied by Wolfgang Puck coffee. I still don't understand why full service hotels such as this one charge for internet access in the room while value oriented chains with fewer features provide it for free. The staff was pleasant and efficient everywhere we had contact with them. The restaurant offered a nice buffet breakfast (our package included it with the rate) and a bar with high priced drinks. There was a decent fitness center overlooking a nice, not so cold water pool. A fixture problem in our bathroom received prompt, successful attention from the engineer. Very impressive.
I don't know who picked the carpet for the corridor on the 4th floor, but it's positivley dizzyfying. If you lose your balance easily, don't look down while walking here.
Enjoyed the experience and would surely return to this hotel if in the area again. Especially knowing there's a warm chocolate chip cookie waiting for me upon arrival.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask upthehudson about Doubletree Hotel Boston/Westborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Clean, gracious staff, A+ gym, spotty Internet, slow service but pretty good food”
4 of 5 stars Reviewed 10 December 2011

Upon spending three nights at the Doubletree in Westborough, I would definitely recommend this hotel if you're in the area. The rooms are large, although the design skimped on the bathroom space which has very little counterspace. The quality of soap, shampoo, etc. is great and the towels are generous.

My wireless Internet service in the room --- which isn't free, by the way --- was pretty poor. Each evening, the connnection dropped multiple times.

Loved the grym, which has elliptical trainers, treadmills and stationary bikes with tv consoles. Other equipment available includes a few weight machines, a plethora of free weights in varying poundage, two benches, mats and fitness balls.

The restaurant offered a fair variety of dishes (some vegetarian) and was surprisingly quite good. However, of the three nights I dined there, the service was very slow, with the wait for food (one night two bowls of soup and an appetizer) being 30 minutes on average. If you want bread while waiting, you'll have to ask for it; the waitstaff won't volunteer it.

Finally, the location is extremely isolated, with nothing but an office park around. There are no other restaurants, convenience stores or drugstores nearby. So you'll definitely want to have a car (I didn't). The hotel shuttle service is accommodating, but books quickly so you should plan ahead if you need this service

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CoolAZMom about Doubletree Hotel Boston/Westborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“My first choice when headed to Boston”
5 of 5 stars Reviewed 27 November 2011

You arrive and are greeted with a smile and a warm cookie, the rest of your stay here pretty much feels like that.

Restaurant/Breakfast/Bar folks are friendly and always greet you, front staff are pretty accomodating. Rooms are nice and I've never had a cleaning problem.

Word of warning, make sure it's a non-smoking room. The one time, and I think it was two years or three ago, it took an entire day to get the taste of cigarette out of my mouth.

Food is good, and restaurant is a great atmosphere. Do yourself a favor and use GPS or look at how to get hotel from highway.

  • Stayed July 2011, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask RoadWearyAndWorn about Doubletree Hotel Boston/Westborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Providence, Rhode Island
Senior Contributor
36 reviews 36 reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
“Great convention and event hotel”
4 of 5 stars Reviewed 10 November 2011

I stayed here while attending a convention, and there were other events going on continually - weddings, conferences, etc. I would not recommend it for sightseers, as it is in the middle of tech/industrial parks with nothing else around. Otherwise, it was excellent. My double room was spacious and had sufficient storage space for two people. There was a dual-cup coffee maker. The lighting was good and used "green" bulbs. The wastebaskets also had compartments for recyclables and non, but the labels were so small, I couldn't tell which was which. However, points to them for trying. The only complaint is that the bathroom vanity was tiny - not enough space for my own vanity case, let alone for two people. And, of course, since this is a business oriented hotel, the internet was not free in the room, but you could sit in the lobby and get it there. I had dinner in the restaurant and it was great. The service for our convention was also excellent - there were plenty of staff to help with moving things and accomodating special requests.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Rosemarina about Doubletree Hotel Boston/Westborough
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Additional Information about Doubletree Hotel Boston/Westborough

  • Doubletree Hotel Boston Westborough
  • Doubletree Westborough
  • Westborough Doubletree
Address: 5400 Computer Drive, Westborough, MA 01581
Price range (per night):* INR6,207 - 12,806

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