Spend the extra money and stay at the Courtyard- you will be so much happier!

We chose this hotel because we were in town with several other family members for a funeral and it seemed convenient to be close to I-95 and to have some extra space in the room to visit with family.

The room my husband and I stayed in (room 138) was handicapped accesible, presumably because we had requested a king-sized bed and all the available rooms with of this size were H.A. This room was equipped with a roll-in shower with handshower. When we arrived, the handshower was not attached to the shower arm, so we did our best to tighten it on. Even so- water sprayed everywhere and we had to place a washcloth over the connection to keep from soaking the ceiling. This was after we maneuvered the handshower holder to an angle that wouldn't spray water straight out into the bathroom.

Aside from this technical issue, there were several housekeeping and maintenance issues with the room. The shower curtain was moldy, as was the corner of the shower. The upholstery on the sofa was torn and there were holes in the blanket on the bed. We had to pull out the sofa to find the TV remote, where we also found a random prescription pill. The refrigerator had a broken bottom cover which was lying on the floor. You couldn't open the refrigerator all the way to allow for the ice bin to be fully removed so the bin was jammed with ice which had foreign material in it.

I realize that it was the weekend, and there was limited staff at the hotel (rooms are cleaned only every 7 days of your stay), but the lobby floor was quite dirty and was not cleaned at all during our stay. When we stopped up on the second floor to visit with family there were several full trash bins by the elevator which were rather smelly and the floor was filthy (this was at 6pm).

**If you have to stay here and are a female traveling alone- make sure you don't stay on the ground floor. Our window looked out into a dark alcove, and the window locks didn't seem that sturdy.**

Arrived around 10pm with my wife and 2 kids. As we get to the front desk we noticed there were 4 people waiting. My wife made the line to wait while the person that worked there was on the phone. Suddenly she hung up the phone, put a sign on the counter that she was going to be away and left for about 20 mins. When she finally came back everyone started asking what was going on. She mentioned that there was a problem with their system, which she should had told everyone and apologize that it will take a while. We waited for about 40 mins to check in!! The hotel doesn't look clean from the time you walk in. The rooms were not too dirty but not the cleanest. No shampoo or conditioner in the bathroom. We woke up early and ran out the next morning. Will never stay there again.

The area around Boston is extremely expensive and sold out during the week. Had to bite the bullet and try this hotel. It is bare bones and a bit dirty. The first thing I noticed as soon as I walked in was how very dirty the rug was. What decent hotel manager would not tell an employee to vacumn immediately before a guest noticed the dirt? Well, that pretty much told the story, obviously a very poorly managed property. Room rug had frayed edges. Bathtub still had dirty foot prints in it that could have been scrubbed out with the correct cleaning products and a little elbow grease. Drawers had long hairs inside - probably maid has never bothered to open the drawers. Hotel did not seem too old but not well taken care of. Front desk is surprisingly unprofessional - not dressed well and not well trained in hotel manners. There is an outdoor pool and a bar-be-que area - I did not try either and can not comment on them. Also a workout room with only 3 machines. When I looked in, there were 3 - small 5-6yr old children using all three machines. Breakfast was again - bare bones - a small case with a very small amount of packaged muffins, bagels. Also there was a pot of coffee with only the little creamers that are full of preservatives. I would not even call this a continental breakfast. My room also had an offensive odor - like body odor - when the air conditioner was off it was much more noticable. You also had to pay $5 a day extra if you wanted internet for your lap top. They did not have a computer at all for guests. I did not get the internet so I do not know if it worked well or not.
Yes, I stayed there - I had no choice. I sprayed lysol on everything. I put a towel on the bottom of the bathtub so that I did not step on the dirt. I did not use the drawers. I would never eat the processed packaged foods they had out or use those creamers so I ate out. Other than that, the little kitchen I had was new and clean. The bed was comfortable enough - it did have the cheapest sheets - but I don't care about that when I am trying to save some bucks. Hopefully I will never have to stay in this hotel again.

I booked this hotel because of its price and location. I had read some bad reviews about this location. I really don’t know what these people are talking about. I was greeted as soon as I walked in ,the woman behind the desk was very friendly and checked us right in. The room was super clean and spacious . Location was great, right off of 95. And only a few exits away from the Riverside T station. And a quick drive to several great restaurants in Waltham , and Watertown. Highly recommended...