Located in a suburb north of Boston, this corporate-looking Westin caters mostly to a business clientele visiting the dozens of headquarters and branch offices that dot the landscape adjacent to Route 128/I-95. The hotel is housed in an imposing 1980's style curved glass tower. The 2 story lobby is spacious but not particularly warm or inviting. The front-desk service is friendly and efficient. The moderate sized rooms are outfitted with Westin's signature contemporary furnishings and comfy bed. They are neat and clean, but it's clear that they have not been completely updated for awhile. For example, bathrooms have original fixtures and those dark beige ceramic shower tiles that I had in my 1950's house when I was a kid. Kind of nostalgic but strange to find in a Westin. The $15.00 charge for parking is annoying, but with airlines nickel-and-diming passengers and rental cars adding on all kinds of extraneous charges, this is just another thing we have to accept. Ah, remember the days of free parking! Kind of nostalgic, isn't it?

Stayed here December 4, 2011. Hotel is hard to find, no lighted sign on dark road. Beware of being charged for parking in detached garage.....not all guests have to pay. Price for parking was higher than what was listed on website. Garage has no security, was wide open, gates were up at all times. At checkout we protested parking charge because the guest who checked in beside us at 9:55 the night before was told "parking is complimentary." At check out we were told rather bluntly, "all Westins charge for parking", which is really silly in Waltham. The six or so other hotels in the immediate area do not charge, including the Courtyard by Marriott which has a much more convenient under-hotel garage. By the time we got through the check-in process we saw the backside of the valet running down the stairs. His shift had just ended.

Room was ordinary and the.carpet was tired and worn, Room did not have all amenties....who substitutes conditioner in place of lotion? HVAC was noisy and did not work properly.

I spent a total of four nights here over the Christmas weekend. I booked the Starpicks Rate ($89 per night). When I reserved my room, I asked to be placed in a quiet room on the SPG floor. I was in a nice room facing the highway and experienced no problems with noise from 95. The HVAC system was loud. I shut it off before I went to sleep. Everyone at the front desk, especially Colins who checked me in, was very nice and helpful. I traveled with my dog, a 38 lb mixed breed, and she was treated well too. I agree with other reviewers that $15 per night for parking is too much. I took up the hotel on its offer to waive cleaning in exchange for 500 points or a $5 voucher for use in the hotel's eating establishments (restaurant and Starbucks). I would stay here again. It's a quick ride to Lexington Center, Concord Center and all the other pretty historic places that make Massachusetts special.

Stayed for business with a nice corporate rate $143 for an overnight trip to an office in Waltham Overall nice hotel, no Gold Upgrade was available do to capacity, I think the Celtics team was staying there at the time.

Thought some of the charges were excessive and more appropriate for a downtown hotel....$18 for valet parking, $15 for self parking in a suburb. Had to wait 10 minutes upon coming back to the hotel because there was no valet available,had to leave my car outside and give the key to the front desk. Under normal circumstances, the $3 difference for Valet is worthwhile given the walk to the garage

Buffet breakfast $23 or $30 after tip and tax, overpriced not even an omelet station..bit disappointed there, but the room rate made up for it, so all total $200 for a room, parking and tax would still be less than half of a place in Boston downtown