I am a business traveler spending 100+ nights in hotels per year. Mostly in PriorityClub hotels.
My visit with this facility was both pleasant and well cared for. I forgot my phone charger and prevailed upon the desk to help me. I was accomodated at every turn and wish I could remember the evening desk clerk's name to give her credit for a job well done. The breakfast facility was well cared for and any needs were quickly taken care of by Maria. The fitness facility actually has a universal weight machine as well as the usual eliptical/stair stepper(some of us are still trying to maintain muscle mass...).
My only grousing point was housekeeping failing to replinish my shampoo. Please, please, please just put a new bottle in the bathroom. Saving a 25 cent bottle of shampoo by taking inventory of what is still in my shower is false economy. It just irritates the guest when they have to get dressed and go down to the desk to get another bottle of shampoo. Just put another bottle in there. At $150 a night you can afford to lose an extra bottle of shampoo every now and then.
- Holiday Inn Express Waltham
- Holiday Inn Waltham
- Waltham Holiday Inn
