Wow, what a surprise to read about our guest from Washington, D.C. having such a terrible one night stay at Greenwood House bed and breakfast.

We sincerely apologize for their disagreeable one night stay. I reviewed our records and found a guest in September 2005 from Washington, D.C. and they stayed 3 nights, plus cancelled one night, at no charge. Is this the same guest??? Or, are you the guest who stayed late August 2005 from Falls Church, VA??

If this guest reads this response, we gladly offer them a free 2 night stay to show them they are wrong on our hospitality.

We also keep records of what is served for breakfast. Each day is something different. This guest just hit the cereal and "stale" bread day. Other days are french toast (as written by another guest to this site), crepes, pancakes, quiche, waffles, and many other items. We have 14 different breakfasts, so as not to repeat for longer stays.

Check-out time is printed everywhere as 10:00 am, not 11:00 am. If possible, we can allow late check-out provided the room is not being used that day, and we are a non-smoking bed and breakfast. Both guests above were smokers.

We apologize for moving their bags.

We have been in business for 12 years and have served well of 10,000 guests. Feedback should be provided, at least as a courtesy to the innkeeper and probably not on the internet, as we all have our own opinions as to what is good and bad. Some people are high maintenance, some are not.

Our reputation of averaging about 15% returns, every year, far out weighs on individuals concerns. We all have bad days. This doesn't gloss over the fact this guest had a problem.

Given equal chance and response, we again offer this guest to call and identify themselves and we will provide them with a free 2 night stay.

Larry Gomez
owner/innkeeper
Greenwood House bed and breakfast