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Red Roof Inn South Deerfield – reviews, photos

2.0 of 5
9 Greenfield Road, I-91 at State Road/US 5, Exit #24, South Deerfield, MA 01373
Hotel amenities
Red Roof Inn South Deerfield
Red Roof Inn South Deerfield
Red Roof Inn South Deerfield
Red Roof Inn South Deerfield
Red Roof Inn South Deerfield
Red Roof Inn South Deerfield
4.0 of 5 stars 84 Reviews
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84 reviews from our community

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    21
    11
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Date Rating
Bethel, Connecticut
1 review
“Good value and friendly staff”
5 of 5 stars Reviewed 4 February 2012

I have stayed here several times for business and never had an issue. The front desk staff (Jenn and the rest of the team) is great, and the rooms and grounds are always clean. Housekeeping is fantastic, and I have never had to call the front desk or request service. It's close to the I-91 on/off ramps but very quiet. This hotel is ideal if you plan on doing sightseeing in the Deerfield/Amherst area, or if you are visiting UMass (only 15 minutes from campus). I will definitely be using this hotel in the future.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Babylon
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
“Great Pool & Prices”
3 of 5 stars Reviewed 30 January 2012

The staff is incredibly nice and helpful. The pool is huge. The price is right. However, the rooms are not updated. There is smoking permitted in particular sections, which make the whole place smell smoky and/or musty. It's a great place to stay if you're not staying in your room for more than just sleeping.

Room Tip: Bring a can of Room Freshener.
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nashua, New Hampshire
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Would rethink staying here”
2 of 5 stars Reviewed 8 January 2012

We took an overnight roadtrip so I could go to Yankee Candle for my birthday. Red Roof Inn is next door, so location at least was good. Price was OK with AAA discount. Rooms are average and standard entry level accomodations. Found out at 6 am that noise in the hallway is very easily heard, not much mgmt can do, just be aware.

Most disturbing part was finding a dark-brown stain on one side of the bed (down in by the foot of the bed) AFTER having slept in the bed. Brought issue to the attention of the front desk, who apologized and refunded a small amount. They said it was likely due to a disgruntled employee who had been let go for unspecified reasons, and they indicated there had been other instances in this area of the hotel where this employee had worked.

WHY, we wondered, after the fact. didn't management check the rooms the employee had done to make sure there were no other issues before renting them out to the public? If you find yourself at this property, you may want to check your sheets and matressses thoroughly before you get in their beds, because they sure don't !

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask DenimGold about Red Roof Inn South Deerfield
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RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review
30 January 2012
I can assure you that corrective measures have been taken to ensure a similar situation does not occur in the future. At South DeerfieldRed Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value all our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new york city
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Good for a pit stop”
3 of 5 stars Reviewed 2 January 2012

We stayed there for one night on out way to Stratton....would stay there again, since it's right of I-91....but you don't hear the highway.
The TV would need to be updated. The coffee needs to be coffee...but otherwise it's fine.

  • Stayed December 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask alonnyc about Red Roof Inn South Deerfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great indoor pool”
4 of 5 stars Reviewed 28 November 2011

luxury king bed suite ($89) without the AAA discount, has good wi fi, office desk and chair, microwave and mini fridge. $14 to rent a movie is a bit much. You can go to the theater up the road for less than $8. And the pool is great. Missing is a jacuzzi and exercise room but the big pool makes up for that and they keep it nice and warm in the pool area, like 80's! Restaurants down the road are wuffys, pretty good steaks and seafood, and China King Chinese food. And guys, check out Castaways in Whatley

Room Tip: 2nd floor no one can see in your window
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  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Red Roof Inn South Deerfield

  • South Deerfield Red Roof Inn
Address: 9 Greenfield Road, I-91 at State Road/US 5, Exit #24, South Deerfield, MA 01373
Price range (per night):* INR4,369 - 5,601

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