We took an overnight roadtrip so I could go to Yankee Candle for my birthday. Red Roof Inn is next door, so location at least was good. Price was OK with AAA discount. Rooms are average and standard entry level accomodations. Found out at 6 am that noise in the hallway is very easily heard, not much mgmt can do, just be aware.
Most disturbing part was finding a dark-brown stain on one side of the bed (down in by the foot of the bed) AFTER having slept in the bed. Brought issue to the attention of the front desk, who apologized and refunded a small amount. They said it was likely due to a disgruntled employee who had been let go for unspecified reasons, and they indicated there had been other instances in this area of the hotel where this employee had worked.
WHY, we wondered, after the fact. didn't management check the rooms the employee had done to make sure there were no other issues before renting them out to the public? If you find yourself at this property, you may want to check your sheets and matressses thoroughly before you get in their beds, because they sure don't !
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
30 January 2012
I can assure you that corrective measures have been taken to ensure a similar situation does not occur in the future. At South DeerfieldRed Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value all our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC