I stayed here recently for a quick overnight. I found the hotel to be a mixed bag, as follows:
Pluses - Friendly staff, free parking/internet, pretty quiet (very little noise from neighbors or hallways), relatively inexpensive. Good location if you are driving into the city or up to New Hampshire / Maine. Many nearby restaurants (though you will need a car). Free airport shuttle.
Minuses: Uncomfortable beds, what seemed like tired/worn out mattresses. Heating system in the first room I was given did not work. Televisions are significantly worse than most of us have in our own bedrooms. Parking lot is tight and poorly designed.
Final note to management: having your front desk folks ask you for your license plate, and repeatedly reminding you to remove anything of value from your car before leaving it in the lot isn't exactly a good first impression. If you have experienced a lot of break-ins, perhaps you should look at lighting and security options rather than making the guest think "uh oh" as their stay begins.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
24 January 2012
Thank you for the review and your honest appraisal.
Over all our facility provided an economical, comfortable,safe, convenient and restfull nights sleep which is what a traveler would expect. We are planning a renovation and it begins soon. We invite you back when we have updated the decor, tv's, exterior and amenities. We are clean and well maintained but require a normal updating.
We are located in a city and as such we need to be proavtive with travelers who are not from this area and may not take ordinary precautions. It is normal to ask guests to remove items from their car and GPS which are the prime reason for security issues. We have added lighting and security but this simple precaution is the most effective. We run a very high occupancy and we care about our guest experience so we take the time to inform them.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC